Customer Experience and Loyalty Retention Professional - Advanced Excel/B2B experience design
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Machine translation — original language: Spanish.Show original
We are hiring! Experience, Loyalty, and Retention Professional
An important company located near Romboy de Siberia is looking for an Experience, Loyalty, and Retention Professional.
Salary: $4.059.000 + legal benefits.
Schedule: Monday to Thursday from 6:50 a. m. to 4:00 p. m. Friday from 6:50 a. m. to 1:40 p. m.
Contract: Work or labor.
Requirements:
- Professional in Marketing, Social Communication, Business Administration, or related careers.
- Valid professional card.
- Desirable specialization in Relational Marketing, Customer Experience Management, or related fields.
- Intermediate English.
- Minimum 3 years of experience in customer experience, loyalty, relationship management, or customer service.
- Advanced Excel, advanced office tools, CRM, and digital communication platforms.
Functions:
- Design and implement experience, loyalty, and retention strategies.
- Manage relationship and communication programs with customers.
- Analyze management and experience indicators (NPS, surveys, among others).
- Coordinate events, campaigns, and relational marketing strategies.
- Manage the customer lifecycle and strengthen their permanence.
Benefits:
- Shuttle service.
- Casino (2 meals per day).
Workplace: Near Romboy de Siberia (100% on-site).
-Requirements-
Minimum education: University / Professional Career 2 years of experience
Keywords: experto, profesional, professional, expert, costumer, cliente, negocio, negocio