OPERATIONS & COMMERCIAL MANAGER LOGISTICS TOWARDS INTERNATIONAL CUSTOMER

Do you want to lead and develop a logistics operation in an international environment where growth, business development, customer relations, and operational excellence are the focus?

On behalf of one of our clients, we are seeking an Operations & Commercial Manager Logistics who wants to combine strategic leadership with operational responsibility in an organization where customer satisfaction, business development, and sustainable growth are crucial for success. You will play a central role in developing the business, strengthening customer relations, and ensuring high quality in operational delivery.

The role is located abroad and requires you to be ready to relocate from Sweden. This position is carried out on behalf of a leading and well-reputed company within the services sector. Due to the business-critical and strategic nature of the recruitment, the company has chosen to remain anonymous in this initial stage.

YOUR PROFILE

We are looking for you who has the right personality, drive, and business acumen to develop the business forward. You have experience from logistics, 3PL, freight forwarding, supply chain, or related operations, but we place great emphasis on your ability to create results, develop business, and build strong relationships.

To succeed in the role, you are a person who takes initiative, sees opportunities, and makes things happen. You have an entrepreneurial approach, enjoy working close to the operations, and are motivated by developing both business, people, and customer relations. You are solution-oriented, business-driven, and have the ability to translate ideas into concrete results.

We believe you have:

• Experience in leading operations, teams, or projects.
• Experience in business development, customer responsibility, or commercial work.
• Ability to identify business opportunities and translate them into results.
• Experience in building and developing long-term customer relations.
• Good understanding of operational flows, business management, and customer delivery.
• Experience in budget work, follow-up, and reporting is a merit.
• Experience in commercial and contract-related negotiations is a merit.
• Ability to combine strategic thinking with an operational and hands-on working style.
• Good knowledge of English, both spoken and written.

ABOUT THE ROLE

As Operations & Commercial Manager Logistics, you are responsible for the overall management, development, and results of the logistics operation. The role combines operational management, business development, and leadership with a clear focus on profitability, customer satisfaction, and business development.

You have a broad area of responsibility that covers both daily operations and long-term work in developing the business, identifying new opportunities, and ensuring that the operation delivers according to set goals and service levels. The role involves close collaboration with customers, international partners, and internal functions, as well as a strong focus on creating value through strong relationships and high operational quality.

You will become a key person in the operation where you are expected to develop both the business and the organization by driving improvement initiatives, streamlining processes, and creating conditions for continued growth and competitiveness.

YOUR MISSION

You have the operational and strategic responsibility to ensure that the operation reaches its goals within finance, customer satisfaction, quality, and business development. The role encompasses both management of daily operations and initiating and driving improvements that strengthen the operation's performance and long-term development.

Your tasks:

• Lead and develop the logistics operation and ensure that operational, commercial, and financial goals are achieved.
• Coach and develop employees, managers, and future leaders within the organization.
• Build and develop long-term relationships with customers, partners, and other key stakeholders.
• Identify and drive new business opportunities, services, and commercial initiatives that contribute to growth.
• Ensure that the operation delivers according to agreed service levels and customer commitments.
• Responsible for budget, follow-up, reporting, and the operation's overall results.
• Drive improvement work within processes, working methods, and operational efficiency.
• Analyze market development and business opportunities to strengthen the operation's competitiveness and continued development.

The role requires both operational decisiveness and strategic height. You are expected to work closely with the operation, understand the business, and translate opportunities into concrete initiatives that create business value and long-term results.

WANT TO KNOW MORE?

Welcome to contact Patrik Jensen, patrik.jensen@nexergroup.com or Artan Bitiqi, artan.bitiqi@nexergroup.com . We work with continuous selection, so please submit your application as soon as possible!