Quality Customer Service Engineer (Automotive)

Join MATA AUTOMOTIVE DE MEXICO, where we live our passion for perfection.

TO START IN SEP 2026

Automotive Quality Engineer - Customer Service

We are looking for a highly experienced professional in Quality customer service, with a proven track record working with major clients TESLA, RIVIAN or GM.

Mata automotive is a leading full service supplier of interior and exterior decorative components in real premium materials for the global automotive industry.

Requirements:

Mandatory requirements: (If you don´t have this we invite you to search for a different vacancy for your profile)

• Have worked with client portals for at least the last 3 years.
• Fluent English (C1 level) essential for this role.
• Training in IATF and Core Tools is required.
• VDA training is preferred but not mandatory.

Experience: 5 to 8 years as a Quality Engineer.

Education: Engineering or related degree desirable with focus on quality and process improvement.

Quality tools:

• Master basic measuring equipment such as ohmmeters, vernier, micrometer, and rulers.
• 8Ds (common methodology to solve problems and prevent recurrence).
• Experience in PPAPs.
• Generation of customer reports, use of customer portals and process documentation.
• Detect problems and recommend actions: Strong focus on identifying and solving problems in a timely manner.
• Data analysis: Important to make decisions based on objective information.
• First Article Inspection, Final Inspection before shipment, line releases, defect catalogs.

-Requirements-

• Minimum education: Higher education - Bachelor's degree
• 5 years of experience
• Languages: English
• Availability to travel: Yes
• Keywords: ingeniero, engineers, ingeniera, ing, engineer, calidad, quality, qa, servicio, service, automovil, coche, automocion, car, automotive