Accounts Payable Representative

Position Objective

The purpose of this position is to ensure the timely and correct processing of vendor invoices, in accordance with established SLAs, payment terms, and corporate objectives. Additionally, the role will be responsible for monitoring invoice status, analyzing and resolving discrepancies, managing incidents related to purchase orders, and maintaining constant communication with vendors and internal stakeholders to ensure operational continuity.

Main Responsibilities

• Analyze invoices against purchase orders to determine their eligibility for payment.
• Manage and resolve incidents related to invoices held or pending due to discrepancies with purchase orders, receipts, or other required information.
• Follow up on the status of invoices and payments to provide timely responses to vendors and internal clients.
• Perform blocking, unblocking, and reversal processes for invoices when applicable.
• Identify, analyze, and resolve discrepancies or disputes related to pending payments, striving to avoid delays and escalations.
• Request additional information from vendors and coordinate with the corresponding areas to complete the payment process.
• Address inquiries regarding account statements, payments, and billing incidents.
• Maintain effective communication with vendors and internal clients via email, telephone, chat, or other channels.
• Update vendor information in the corresponding systems when required.
• Actively participate in continuous improvement initiatives to optimize processes and increase operational efficiency.
• Comply with corporate policies and procedures, maintaining high standards of quality and integrity.

Requirements

• High School Diploma, Technician in Accounting, or related degree in progress.
• 1+ years of experience in Accounts Payable processes, Accounting, Finance, or related administrative functions.
• Advanced English (B2+). (Mandatory)
• Intermediate Excel (VLOOKUPs, pivot tables, and information analysis).
• Experience with ERP such as SAP, Oracle, AS400, JD Edwards, or similar. (Desirable)
• Desirable experience in Shared Services environments.

Key Competencies

• Analytical capacity.
• Problem-solving.
• Attention to detail.
• Proactivity.
• Effective communication.
• Customer orientation.
• Results orientation.
• Continuous improvement mindset.

Conditions

• Lagunilla, Heredia
• Hybrid modality (3 days on-site / 2 days remote)
• Schedule: Monday to Friday from 7:00 a.m. to 4:00 p.m.
• Contract: Temporary from 6 to 12 months.

-Requirements-

• Minimum education: University
• 3 years of experience
• Languages: English
• Knowledge: Purchasing, Accounting, Organization
• Keywords: demostrador, feriante, viajante, agent, representative, agente, representante