Account Executive PL.

At Konecranes, we believe that our customer satisfaction is directly linked to our team, which is always committed to providing lifting services and equipment that elevate their productivity and their business. Everything we do, we do with passion and determination! We believe that diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. We are looking for an Account Executive Pl. to be responsible for the development of the market area and current customers for sales opportunities of services in load handling equipment. The salesperson will be responsible for the sales of maintenance and inspection contracts, planned repairs, modernizations, components, training, specialized engineering services, predictive maintenance, and new equipment using the CRM tool.

Focus on maintenance contracts as the main source of sales. New customers with potential for maintenance contracts must represent the majority of commercial activities. Perform the sale of planned repair services, components, modernization, training, specialized engineering services, and new equipment to existing customers and develop new customers to meet the established minimum sales targets. Prepare or assist in the preparation of smart service proposals seeking the best cost-benefit solution for the customer using established spreadsheets, guidelines, and inputs from the service department. Prepare and deliver presentations to customers for sales consolidation. Maintain follow-up on all sent proposals until a final response is obtained. Maintain active networking with all service customers in your area of operation. Maintain frequent contact with key customers to develop relationships. Plan and conduct the analysis of all key customer contracts annually. Apply the theory of “Customer Relationship Management” (CRM) with the support of the software provided by the company, registering 100% of your sales cases and activities. Report sales made during the week, sales forecast for the current month, and sales forecast for each of the next 3 months, through the CRM tool. Monitor the workload of the service department and ensure that all open time slots are filled with sold work, aiming for good productivity of the operational team. Assist in the management activities of problematic accounts, as necessary. Assist in the renewal process of maintenance contracts for the designated area to ensure that customer needs are met in a timely manner and that opportunities are not lost. Establish and maintain continuous communication with the service department to deal with issues related to the contract base. Present maintenance reports to customers within the company guidelines outlined in the contract retention policy. Ensure strict compliance with all requirements of the Contract Retention policy. Present maintenance reports, with details of pending issues raised and services executed at the customer site. Comply with policies, procedures, and/or standards regarding the company, work processes, quality management system, environment, health, safety, and labor legislation, as well as ensure the organization, custody, security, and confidentiality of the documentation under your responsibility and keep the workplace clean and organized. Perform other related activities at the discretion of your immediate superior.

Technical High School or Industrial Apprenticeship (mechanics, mechatronics, electrical) or related areas or Completed Higher Education in Administration, Technologist, or Engineering. Intermediate English; Experience in the field; Skill in customer service/relationship and negotiation with customers. Experience in the field of sales of industrial maintenance services, overhaul, modernization, etc. Desirable experience with overhead cranes, hoists, and/or gantry cranes for lifting loads. Have basic understanding of mechanical and electrical principles. Office Package: Excel, Word, Power Point, Outlook, and Internet. Knowledge of integrated systems and CRM. Availability for travel (customer visits) Possess a valid CNH. Possess NR’s 01 and 06.

What we offer: Salary compatible with the market. Employee Assistance Program - Lifeworks (psychological guidance, social assistance, financial consultancy, and legal advisory). Medical assistance at no cost to the employee, only co-participation. Dental assistance. PLR. Life insurance. Meal Voucher. On-site cafeteria or VR according to the function. We provide specialized training in high-quality products, provision of all equipment and EPI, along with excellent company work practices and a training program. What makes us special: We offer an stimulating and challenging position in a multicultural and global team. We offer you an innovative and challenging work environment. We offer the possibility to further develop your skills and apply them to various projects. This vacancy is also intended for women and people with disabilities (PCD). We value diversity and encourage applications from all profiles! Upon joining Konecranes, you will immediately perceive a sense of commitment, camaraderie, and many opportunities to develop professionally in our organization. Konecranes is a world leader in the Lifting Businesses ™ market, serving a wide range of customers, with 18,000 employees, spread across 50 countries. For over 80 years, we have been dedicated to elevating the efficiency and performance of our customers who are part of all types of industries. We believe that sustainable growth is the result of the performance of our entire team. Konecranes is committed to ensuring that all employees and candidates have equal opportunities, promoting the principle of non-discrimination and valuing diversity, thus aiming to promote an environment free of any form of discrimination. #liftyourcareer #loveourteam #welcometokonecranes #beyouatkonecranes #iamkonecranes

Konecranes moves what matters . Konecranes is a global leader in material handling solutions, serving a wide range of customers in various sectors. We consistently set the industry benchmark, from daily improvements to breakthroughs at the most important moments, because we know we can always find a safer, more productive, and sustainable way. That is why, with 16,000+ professionals in more than 50 countries, Konecranes is trusted daily to lift, handle, and move what the world needs. Konecranes is committed to ensuring that all employees and job candidates are treated fairly in an environment free of any form of discrimination.

Konecranes moves what matters . Konecranes is a global leader in material handling solutions, serving a wide range of customers in various sectors. We consistently set the industry benchmark, from daily improvements to breakthroughs at the most important moments, because we know we can always find a safer, more productive, and sustainable way. That is why, with 16,000+ professionals in more than 50 countries, Konecranes is trusted daily to lift, handle, and move what the world needs. Konecranes is committed to ensuring that all employees and job candidates are treated fairly in an environment free of any form of discrimination.