Data Platform Technical Support Engineer (AWS)

We are knowmad mood!

We are a leading company in digital transformation, constantly evolving and at the forefront of technology. We were born to provoke real change through innovation and sustainable development, with the mission of providing value to clients and driving our talent.

Comprised of more than 3,000 creative, digital, and innovative people connected to a purpose and capable of generating connections with people all over the world. A responsible, flexible team with a high capacity to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism, and passion for technology in every project.

The values that mark our course and guide us toward excellence are collaboration, innovation, commitment, fun, and trust.

What are the requirements?

• C1 level of English, both spoken and written.
• Solid experience in AWS Cloud, especially with: S3, IAM, AWS Glue, Lake Formation, Athena, CloudWatch / CloudTrail, Lambda, EventBridge
• Good knowledge of Python and SQL.
• Experience with Snowflake and Airflow / AWS MWAA.
• Knowledge of Data Lake technologies such as Apache Iceberg and Apache Hudi.
• Understanding of ETL/ELT processes, data pipelines, APIs, and CI/CD.
• Analytical capacity for end-to-end incident resolution in production environments.

What will your mission be?

• Provide level 2 (L2) technical support for data platform services.
• Investigate incidents related to AWS, Snowflake, Airflow, DataHub, and EDGC.
• Resolve problems linked to permissions, data access, pipelines, integrations, and cloud infrastructure.
• Analyze logs, monitoring metrics, and configurations to identify root causes.
• Collaborate with Platform Engineering, Product, and L3 support teams in resolving complex or recurring incidents.
• Participate in documentation, automation, and continuous improvement initiatives.

And with us you will be able to enjoy:

✅Permanent Contract

✅Remote.

✅Internal training and access to certifications. Check our calendar here:

https://www.knowmadmood.com/es/talento/formacion

✅Flexible compensation plan (medical insurance, transport, childcare vouchers, restaurant vouchers)

✅Brand ambassador, through our friend plan

Recommend your friends and get an extra!

✅Events, meetups, techdays, talks... and much more!

✅ 26 days of rest (22 vacation days, 2 personal days, and December 24 and 31 are holidays by default)

✅ Schedule: Flexible, 8 hours daily throughout the year

To stay up to date with our news follow us here -> knowmad mood

Atknowmad moodwe are committed to equal opportunities and respect for diversity. We apply our Equality Plan and the principle of non-discrimination in all our selection processes.