Bilingual Customer Service - Logistics

Do you have intermediate-advanced English and are you looking for an opportunity for professional growth? This could be for you! We are looking for bilingual talent to join our work team in León, Guanajuato, in various areas related to customer service, logistics, and information analysis.

We offer:

• Gross monthly salary of $13,000 MXN.
• Grocery bonus of $1,000.
• Afterhours bonus of $2,000 for the applicable position.
• Punctuality bonus of $500.
• 4% savings fund.
• Development and learning opportunities in a bilingual and multicultural environment.

Functions:

• Customer service and follow-up in English via telephone and email.
• Shipment tracking, deliveries, and coordination with carriers.
• Review of rates, billing, information, and detection of discrepancies.
• Communication with customers and internal teams to resolve incidents.
• Attention to prospects, commercial follow-up, and closing sales opportunities.

Requirements:

• B2 English, spoken and written.
• Communication and organization skills.
• Computer proficiency and ease of learning new systems.
• Service attitude, initiative, and results orientation.
• Experience in Customer Service, logistics, operations, auditing, billing.

Available schedules depending on the position:

• Monday to Friday, from 7:00 to 16:00 h.
• Monday to Friday, from 8:00 to 17:00 h.
• Monday to Friday, from 15:00 to 00:00 h.

Apply now! If you have B2 English and are looking to develop professionally, we want to meet you.

-Requirements-

Minimum education: Upper secondary education - Bachillerato General 1 year of experience Languages: English Age: between 18 and 58 years Keywords: servicio, service, logistics, logistica