User Experience Expert

Work location: 100% remote (with occasional visits to the office in Warsaw)

Start: 02.11.2026

Form of cooperation: B2B with ITFS

Rate: up to 110 PLN net + VAT/h - depending on experience

Recruitment process: phone interview with ITFS (approx. 20 min.) → technical interview → decision

Daily tasks

• Designing user experiences (UX) for web and mobile applications,
• Creating mockups, wireframes, and interactive prototypes of new functionalities,
• Developing and evolving information architecture for digital solutions,
• Designing user interfaces (UI) in accordance with standards and visual identity,
• Preparing and maintaining components and element libraries within the design system (Digital Style Guide),
• Conducting user needs analysis and recommending improvements in digital channels,
• Performing usability research and analyzing results from user tests and feedback,
• Collaborating with analysts, developers, and business stakeholders in the design and implementation of solutions,
• Verifying the compliance of implemented functionalities with prepared mockups and design assumptions,
• Participating in application testing and supporting the solution acceptance process,
• Ensuring consistency of user experiences across applications and digital channels,
• Analyzing market trends, competitor solutions, and implementing UX/UI best practices,
• Preparing graphic materials supporting the development and promotion of applications (including for mobile stores),
• Supporting initiatives aimed at developing sales and customer self-service channels.

Requirements

Requirements:

Min. 5 years of experience in UX/UI design for web or mobile applications, Experience working in the enterprise sector, Proficiency in design tools ( Figma , Sketch , Adobe XD ) for creating hi-fidelity mockups and interactive prototypes, Practical knowledge of Design Systems and Nielsen's usability heuristics, Experience in planning and conducting user research and usability testing (pre- and post-implementation), Ability to analyze quantitative and qualitative data, verify processes, and identify drop-off points, Experience collaborating with development teams and testers (defining test scenarios and acceptance criteria), Knowledge of digital accessibility principles ( WCAG ) and inclusive design, Good command of English at a minimum B2 level. Readiness to travel to the office in Warsaw at the Client's request and readiness to work on Saturdays (approximately 6 per year)

Nice to have:

Ability to work with analytical tools ( Hotjar , Google Analytics ) to analyze user behavior, Basic knowledge of front-end technologies ( HTML , CSS ), Ability to design micro-interactions and animations, Knowledge of Design Thinking methodology and experience in conducting workshops with stakeholders, Experience in mobile application design and developing Design Systems .

Must have: UX, UI, Figma, Sketch, Adobe XD, Design System, WCAG

Nice to have: Hotjar, Google Analytics, HTML, CSS, Design Thinking