Administrative - Operational Manager

At Ingenes, we are looking for your Talent!

We have more than 20 years of transforming lives, with more than 70,000 babies at home backing us as the leading Assisted Reproduction Institute in Latin America. Due to expansion, we are looking for talent to join this great family, talent that inspires, talent that shares and lives our values, and above all, talent committed to working in multidisciplinary teams to build together a unique experience for our patients and for our great family. Join this great project by contributing with your talent as an ADMINISTRATIVE MANAGER and let's continue “Making Family Together”

What is your Challenge?

Manage the administrative operation of the Subrogation area, ensuring the timely follow-up of cases, documentation, and procedures, as well as the fulfillment of established objectives.

Responsibilities:

• Follow up on the administrative and operational processes of the Subrogation area.
• Supervise and keep the control of files and documentation up to date.
• Follow up on cases, pending items, and payment dates.
• Coordinate procedures and management with insurance companies, hospitals, and notary offices.
• Review documentation and detect inconsistencies or pending information.
• Follow up on incidents and coordinate their resolution with the involved areas.
• Handle administrative situations that require experience and judgment for their resolution.
• Participate in Sunday shifts to perform and follow up on in-person procedures with insurance companies, hospitals, and notary offices, according to the operational needs of the area.

Requirements

Education: Bachelor's degree in Administration, Accounting, Finance, Industrial Engineering, or related.

Experience:

• 3 years of experience in administrative, coordination, or supervision areas.
• Experience in process follow-up, files, and documentation.
• Desirable experience in the health sector.
• Intermediate - advanced English

Knowledge:

• Intermediate Excel: Management of databases and reports.
• Document control and file follow-up.
• Administrative processes.
• Desirable management of ERP/CRM.
• English Intermediate-advanced level (indispensable)
• Ability to work directly with operations.
• Availability to participate in Sunday shifts and perform in-person procedures outside the office with insurance companies, hospitals, and notary offices.

Benefits

• Base salary
• Statutory benefits
• Vacations exceeding the law.

-Requirements-

• Minimum education: Higher education - Bachelor's degree
• 3 years of experience
• Languages: English
• Age: between 25 and 38 years
• Knowledge: Microsoft excel

Keywords: residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan, administrative, operative, operativo