Relationship and Business Coordinator (business development, outbound)
IBS Americas and Praxian are part of a group with complementary operations in the areas of executive education, professional development, and corporate solutions, combining academic expertise, market vision, and innovation. The group operates with a focus on excellence, business impact, and talent development, serving professionals and organizations in Brazil and abroad.
Responsibilities and assignments WHAT WE ARE LOOKING FOR:Leadership and management of the area: ensure performance, institutional alignment, and high operational quality;Team management: develop the area's assistants, analysts, and supervisors, organize priorities, and ensure deliveries;Annual strategic planning and goal setting: guide campaigns and direct the operation toward sustainable results;Monitoring strategic KPIs and data analysis: identify opportunities, risks, and high-impact actions;Approval of materials, campaigns, and automated flows: ensure institutional coherence, quality, and strategic alignment;High-level institutional relationship with universities: strengthen strategic partnerships and expand institutional presence;Conducting meetings with the board and internal areas: align processes, strategic decisions, and corporate demands;Crisis management, negotiations, and sensitive situations: preserve strategic relationships and ensure operational stability;Continuous optimization of area processes and policies: increase efficiency, scale results, and reduce rework.
Requirements and qualifications WHAT WE EXPECT FROM YOU:Advanced mastery of CRM (especially Salesforce);Mastery of Marketing Cloud, automations, and complex flows;Strategic planning techniques and indicator analysis;Management of diverse and multicultural teams (assistants, analysts, supervisors);Deep knowledge of the educational sector and institutional dynamics;Negotiation capacity with high-level academic positions;Mastery of dashboards, strategic reports, and data analysis;Advanced skill in institutional communication;Knowledge of financial cost management;Completed higher education in International Relations, Marketing, Communication, Administration, or related fields. Postgraduate studies in the area are desirable;Advanced English;Intermediate Spanish will be considered a differentiator.
Additional information WHAT WE OFFER:Meal Voucher: Meal Voucher of R$36.87 per day (22 days);Food Voucher: Food Voucher in the monthly amount of R$244.86TotalPass/ Wellhub: Taking care of health is fundamental!;Transportation voucher: Optional benefit, to be used exclusively for actual commuting between residence and work and vice-versa – (Discount value of 6% on gross salary);Health and dental plan: SulAmérica, with coparticipation;Scholarships: We encourage you to study, with 50% assistance, according to internal policies;Allya: discount club;English in Company: we offer an English in company course for our employees, encouraging continuous development, according to internal policies;Agreement with SESC: Full membership card for our employees.Working Hours: Monday to Friday, from 09:00 to 18:00;Work Model: 4 days in-person and 1 home office;Work Location: Av. Paulista - Conjunto Nacional