Valet / Housemaid (accommodation provided) M/F - Hôtel Saint-Georges
Machine translation — original language: French.Show original
Human Responsibilities
- Know and recognize guests
- Manage any guest complaints and report information to the Executive Housekeeper
- Ensure liaison between the Housekeeping department and the reception
- Participate in maintaining a team spirit with colleagues
- Report technical problems and maintenance interventions
- Take and apply instructions regarding assigned rooms given by the Housekeeper
- Participate in maintaining a good team spirit
Technical Responsibilities
- Respect current procedures (inspection of rooms and public areas, monitoring of guest laundry, management of guest requests for available equipment...)
- Ensure the maintenance of cleanliness in rooms as well as common areas
- Use appropriate cleaning products
- Know and follow hygiene and safety standards and rules
- Replenish rooms and bathrooms with amenities, and the minibar with drinks and products
- Ensure guest satisfaction
- Maintain a sense of courtesy and self-control
- Report all guest feedback to management
- Ensure no wastage of amenities and cleaning products
Motivated and passionate about the world of luxury hospitality, you are dynamic, autonomous, available, and diligent. Possessing an excellent presentation, you have a very good sense of contact, service, and welcoming an exacting clientele. You have a perfect command of professional English.