Front Office Agent

Hayasa Hospitality Group is looking for detail-oriented Front Office Agents for day and night shifts, who will support guests and ensure high-quality service.

• Greet guests at the reception by welcoming and appropriately directing them

• Answer incoming phone calls and, if necessary, transfer them to the appropriate departments

• Perform guest check-in and check-out processes

• Provide guests with necessary information regarding hotel services

• Accept payments from guests (via cash and non-cash methods)

• Education in hotel management or the tourism sector is considered an advantage

• Ability to communicate and write fluently in English and Russian languages

• Knowledge of the Triosoft system will be an advantage

• Ability to respond quickly and flexibly to different work situations

• Ability to work in a team and independently

• Work schedule: 2 days of work / 2 days of rest

• Shifts include both day and night shifts

If you want to work in an active and developing environment where you can grow, develop, and gain new experience, we look forward to welcoming you.

Send your CV to the following email address: hr@hayasahotels.com.