Training Manager

Development and implementation of training programs for dealership center employees. Regular updating of training programs on topics such as retail financing, insurance programs, leasing, used car sales, etc. Preparation, regular updating, and conducting of tests to assess the knowledge of dealership center employees. Preparation and conducting of satisfaction surveys regarding training materials and the trainer's skills. Administration of the distance learning portal, as well as consulting and technical support for users, interacting with distance learning portal developers and Bank IT specialists to formulate technical specifications for improvements and their implementation. Development of distance learning courses in SCORM format for the distance learning portal. Conducting negotiations with counterparties as part of the process of organizing training events.

Requirements

Higher education (Finance / Economics / Marketing / Psychology / Pedagogical). General knowledge of retail lending and insurance products. Knowledge of the basics of marketing in general and training marketing. Proficiency in modern teaching methodologies. Skills in writing training modules from scratch. Skills in creating and conducting distance learning courses. Experience in conducting in-person trainings and interactive webinars; Knowledge of PC (Microsoft Office, in particular Power Point, iSpring add-in) and software products for conducting webinars. Communicativeness and openness, desire to share knowledge with people, initiative, openness to changes in teaching methods. At least 3 years of experience in the specialty. Fluency in English.

Higher education — Bachelor's degree; Experience: 3 years