Telesales (Solar)

1. Manage all channels, communicating politely and professionally
2. Call/chat to follow up on leads and existing customers, supporting appointments and driving customers to proceed
3. Inquire for information (electricity usage, building type, suitability), provide basic solar explanations, and screen before scheduling surveys
4. Schedule appointments with Sales Engineer and confirm with customers, recording all information completely in CRM
5. Forward leads to Sales Engineer for follow-up, and track or reassign if no action is taken
6. Update CRM (e.g., Zoho), coordinate with Sales Engineer and support team

Qualifications: Male / Female, age 20-35 years old Education: Vocational Diploma or Bachelor's degree or higher in a related field At least 1 year of experience in telesales / call center Able to type in English and communicate well Detail-oriented in communication, punctual, and able to work well under pressure