Customer Service (English communication skills required)

1. Coordinate, plan, and support the sales team in gathering customer requirement information to ensure smooth product delivery
2. Receive and process assigned transportation orders / service orders
3. Plan and coordinate transportation schedules, documentation, and service procedures to ensure accurate and timely operations
4. Prepare, collect, and verify import-export documentation, including documents requiring permits or specific documents according to the requirements of each country
5. Track the progress of each Shipment and coordinate closely with customers
6. Perform other assigned duties

Work Monday - Friday (Saturday-Sunday off)

Qualifications: Male / Female, age not exceeding 35 years (Fresh graduates with English communication skills are welcome to apply) Bachelor's degree in Logistics, Business Administration, or other related fields Basic knowledge of import-export documentation and logistics operational procedures (will be given special consideration) Possess coordination and communication skills Have a Service Mind and can work well with others Able to communicate in English at a functional level Able to use basic computers and Microsoft Office programs Able to work Monday - Friday (Saturday, Sunday off)