Customer Service Specialist DPIS (m/w/d)

Job Req Number: 126111 Working time model: Full-time Division: DEU - DSV Air & Sea Germany GmbH (Air & Sea) City: Ilsfeld, Frankfurt, Stuttgart, München DSV Global Projects & Industry Solutions (DPIS) is one of the world's leading providers of project logistics. To strengthen our South Germany team at the locations Frankfurt, Ilsfeld, Stuttgart or München, we are looking for a dedicated Customer Service Specialist (m/w/d) at the earliest possible date. As a Customer Service Specialist, you will take over the independent answering of inquiries and tenders from our project customers in the South Germany area. In doing so, you will develop tailored and innovative transport concepts for international project and out-of-gauge shipments with a focus on sea freight together with our international project network and implement them successfully. Look forward to a modern and varied working environment with the opportunity for active design and generous scope for action and decision-making. Your Activities Independent development of transport solutions for inquiries/tenders from regional and global customers in the field of oversize/heavy lift and Special Cargo with a focus on sea freight Independent creation of concepts and offers incl. the merging of individual service modules in collaboration with local, regional and global partners internally as well as externally Negotiations and order completion with customers as well as carriers and freight forwarders Optimization of freight purchasing Your Profile Successfully completed training as a Kaufmann (w/m/d) for Spedition und Logistikdienstleistung or relevant forwarding professional experience with a focus on sea freight Intermodal experience in the field of worldwide oversize and/or heavy lift transport is an advantage Enthusiasm for logistics topics and interest in the further development of your own expertise Customer- and solution-oriented way of working, good cross-functional and cross-cultural communication skills Good English skills in speaking and writing Your Benefits Financial Benefits: Capital-forming benefits, company pension scheme, employee discounts, DSV employee card with monthly net credit, Jobrad, anniversary payments Health and mobility: Supplementary health insurance (depending on division), computer glasses, group accident insurance Onboarding: Comprehensive induction with an individual induction plan Team: A great dedicated and motivated team, flat organizational structures and an open working atmosphere Variety: A varied field of activity with great scope for decision-making at a global player Flexibility: A modern workplace incl. a transparent flexible working time arrangement and option for mobile working Further development: Regular training and courses, E-Learnings, Talents@DSV are just a few personnel development programs to keep your skills up to date. Tailored programs are also possible.