DMS LOG | Air Customer Care | Operations & Customer Care

DMS Logistics is a Brazilian multinational freight forwarding company, with over 30 years of experience in foreign trade and specializing in freight forwarder. Here you will work in the Operations sector, responsible for ensuring the logistical design of the shipment, closely monitoring cargo collection, import, and export operations, as well as documentary verification in each country. In this position, you will follow every stage of the operational process, identifying and creating effective solutions for possible non-conformities together with the client.

Responsibilities and assignments Coordinate air import shipments; Report all information to clients, via email and system, aiming to keep them aware of the process progress; Ensure the completion of the process through information from Receita Federal systems; Release the process to finance in the system, aiming to proceed with billing; Check the agent's invoice at the origin, through negotiations carried out for subsequent foreign exchange closing.

Requirements and qualifications Completed Higher Education or currently studying; Intermediate to advanced English - will be tested; Experience with international freight forwarding; Experience in coordinating air import shipments.

Additional information At DMS, we breathe innovation and are fascinated by people! Here we have a career plan and performance management, with real growth opportunities, in addition to challenges and the possibility of putting your knowledge into practice. Want to share this dream with us? Take a look at the benefits that DMS offers: Hybrid work model; Bonus; Cost allowance; Health insurance, including children from 0 to 18 years old; Extended maternity/paternity leave; Partnership with Universities; Gym benefit; Daycare assistance; Birthday day off. #VempraDMS!