Senior Product Designer (Rocket Growth)

Company Introduction

Coupang exists to realize customer wow. We know we are fulfilling our mission when customers say, "How did I live without Coupang?" With a sole obsession to make customers' shopping, dining, and overall lives more convenient, Coupang is leading innovation across the multi-billion dollar e-commerce industry. As one of the fastest-growing e-commerce companies, Coupang has established an unrivaled position and built customer trust within the domestic commerce industry.

Coupang prides itself on being a large-scale global listed company based on startup culture. This is our growth engine, allowing us to maintain the agility of our founding days while constantly launching new services and expanding our business. Every employee at Coupang is given the opportunity to possess an entrepreneurial spirit and drive new innovations and initiatives. The boldness to dive into work without hesitation to achieve results is the very essence of how Coupang works. At Coupang, you will witness yourself, your colleagues, your team, and the entire company growing every single day.

Every Coupang employee is sincere about Coupang's mission to create the future of commerce. We solve customer problems, challenge traditional notions and common sense, and push beyond achievable limits. If you desire an amazing work experience in an always-on, high-tech, and hyper-connected world, join Coupang right now.

Responsibilities

• Responsible for the entire product design process, from strategy to research, design, testing, and design.
• Representing the needs of sellers from their perspective based on various qualitative/quantitative data.
• Leading planning, coordination, and reviews with related departments for decision-making to ensure fast work progress.
• Improving processes to strengthen the design team's capabilities and providing mentoring for designers.

Qualifications

• Experience in application design and service launches.
• A person who perfectly understands the fundamental knowledge of UI and UX design, can solve problems, collaborate with other teams, and predict and handle obstacles and constraints (laws, resourcing, etc.).
• An excellent portfolio demonstrating typography, interaction design, visual design, and user research.
• At least 3 years of end-to-end product design experience (UI & UX).
• Experience launching new features or products by collaborating with other UX fields (Research, Contents, Brand, etc.) and related departments (PO/PM, engineering, marketing, etc.) with excellent communication skills.
• Listening level capable of understanding approximately 100% of English conversations, and capable of simple conversational speaking.

Preferred Qualifications

• Experience in B2B application design.
• Experience collaborating with various teams in a fast-growing environment.
• Ability to conceive decision-making directions and reflect them in design based on insights/evidence obtained through benchmarking, data analysis, and research.
• Ability to perform brainstorming and idea sessions to identify projects and initiatives according to the organization's priorities.
• Experience in building a Design system.

Application Process and Information

Application Process

Document Screening - Phone Interview - In-person (Video) Interview – Final Offer

The application process may operate differently depending on the job role and may change depending on the schedule and situation.

The application schedule and results will be guided individually via the email registered in the application.

Notes

• This job posting may close early once recruitment is completed.
• If there are any false statements in the application, the offer may be canceled.
• Persons eligible for employment protection (veterans, persons with disabilities, etc.) may receive preferential treatment in hiring according to relevant laws.
• Job level and scope of responsibilities may change considering the candidate's overall career, experience, and other circumstances. If such changes are necessary, the candidate will be communicated with at an appropriate time before the final offer notification.
• Recruitment may be restricted if the legally required qualifications for recruitment and job performance are not met.

Privacy Policy

Coupang Group collects and processes your personal information in accordance with the Applicant Privacy Policy (link below). https://www.coupang.jobs/kr/privacy-policy/

Document Return Policy

This notice is in accordance with Article 11, Paragraph 6 of the 『Act on Fair Recruitment Procedures』.

We inform you that job seekers who are not ultimately successful among those who applied for our recruitment may request the return of the submitted recruitment documents in accordance with the 『Act on Fair Recruitment Procedures』. However, this does not apply if the documents were submitted via a website or email, or if the job seeker submitted them voluntarily without our request, and if the recruitment documents are lost due to natural disasters or other reasons not attributable to our company, they shall be deemed returned.

According to the main text of Paragraph 2 above, a job seeker requesting the return of recruitment documents must complete the [Recruitment Document Return Request Form, Attachment No. 3 of the Enforcement Rules of the Act on Fair Recruitment Procedures] and submit it via email ( recruitingops@coupang.com ). We will send it to the designated address via registered mail within 14 days from the date the submission is confirmed. Please note that in this case, the registered mail fee will be borne by the recipient.

In preparation for the return requests of job seekers according to the main text of Paragraph 2, our company will keep the original recruitment documents submitted by the job seeker for 180 days from the date the recruitment decision is finalized. If the return of recruitment documents is not requested by then, we will destroy all recruitment documents without delay in accordance with the 『Personal Information Protection Act』.

However, the contents of Paragraphs 1 through 4 apply only when the labor-related laws of the Republic of Korea apply. They do not apply in other cases.