Customer Service Support

This family-owned food producer is a success story in full growth. From Belgium, they serve customers all over the world. Behind that success stands a unique and enthusiastic team that works with great passion. To strengthen the customer service department, they are looking for a Customer Service Support.

Your role as Customer Service Support You are the fixed point of contact for your customers and build a sustainable relationship with them. For your own customer portfolio, you follow the entire order process in Navision, from the entry of the order to the delivery. You ensure that everything runs smoothly and efficiently, and when system-related problems arise, you tackle them proactively.

You help monitor compliance with delivery times and agreements made. Additionally, you support the sales team with periodic internal sales reporting. In this way, you are the important link between customer, sales, and production.

• A bachelor's degree, or equivalent through experience.
• Experience is a plus; interest and drive to succeed will also be taken into account.
• Efficiency is in your DNA: thinking proactively to ensure everything runs as smoothly as possible comes naturally to you.
• Working in a detailed and organized manner is second nature to you.
• Strong communicator, with a good knowledge of French and English.
• You feel at home both independently and in a team.