Front of House Management Trainee - Anantara Grand Hotel Krasnapolsky

Do you feel at home in a dynamic environment and do you get energy from creating luxury guest experiences? At Anantara Grand Hotel Krasnapolsky Amsterdam, we are looking for a Front of House Management Trainee who brings leadership, warmth, and precision to every guest contact.

Why you will find your journey with us amazing At Anantara, we believe in rewarding your commitment with excellent conditions:

• A trainee allowance of €750 gross per month (based on 5 days per week).
• Worldwide team member rates at more than 560 Minor Hotels.
• Friends & Family rates to surprise your loved ones worldwide.
• 50% discount on F&B at 20 luxury hotels in Amsterdam.
• A free experience stay to experience the Anantara guest journey yourself.
• Free online and offline training via our Minor Hotels University Northern Europe.
• Priority for internal vacancies within Minor Hotels.
• One free meal per shift.

Your role within the journey As a Front of House Management Trainee, you support and lead the Front Office team, while assisting management with daily operations and strategic projects. You are the point of contact for guests and ensure that every moment meets our luxury standards and exceeds expectations. Your responsibilities include:

• Leading and supporting the Front Office team.
• Executing check-in and check-out procedures.
• Managing guest relations and handling complaints.
• Creating authentic luxury moments according to LQA standards.
• Supporting strategic and operational projects.

Job requirements: What you bring

• Availability of at least 20 weeks, 5 days per week (including weekends).
• A flexible, motivated, and stress-resistant attitude.
• A proactive, solution-oriented, and accurate working style.
• Interest in people and different cultures.
• Experience within Front of House is a plus.
• Strong communication skills and fluent English; Dutch is ee