CDD - Client Advisor (Dec-Jan) - Galeries Lafayette Bordeaux

In order to anticipate the holiday season and winter sales, AMI is looking for a Client Advisor on a CDD basis within the Galeries Lafayette in Bordeaux for its Men's AND Women's corner, from December 1st, 2026, to January 31st, 2027.

As a true ambassador of the Maison, you will contribute to offering a warm, authentic, and demanding customer experience. You will actively participate in the development of turnover, customer loyalty, and the radiance of the AMI universe in the boutique.

YOUR MISSIONS

CUSTOMER RELATIONSHIP & SALES DEVELOPMENT

• Welcome and assist local and international clientele by embodying the service and hospitality standards of the Maison.

• Identify the expectations, needs, and habits of each client in order to build a personalized and lasting relationship.

• Advise clients with expertise and present the collections by highlighting the savoir-faire, identity, and AMI universe.

• Develop sales by building tailored proposals and identifying cross-selling and upselling opportunities.

• Develop and retain your client portfolio through active and relevant use of clienteling.

• Contribute to the individual and collective objectives of the boutique and monitor key performance indicators.

• Guarantee a consistent and high-quality customer experience, from the welcome until the client's departure.

TEAM SPIRIT & BOUTIQUE LIFE

• Share client information and best practices to contribute to a collective commercial dynamic.

• Actively participate in boutique life and adapt to business priorities.

• Be proactive in contributing to the improvement of the customer experience and boutique performance.

• Ensure the maintenance of an impeccable sales environment consistent with the image of the Maison.

• Implement Visual Merchandising recommendations and pay particular attention to the presentation of collections.

STOCK & OPERATIONS

• Participate in receiving, integration, replenishment, transfers, and inventories.

• Ensure the availability of products necessary for commercial activity.

• Rigorously respect procedures and use the Maison's tools and systems with ease.

• You have 2 to 5 years of experience in sales, ideally acquired in luxury, premium, high-end ready-to-wear, or luxury hospitality.

• You master the fundamentals of sales and possess a real culture of customer service and commercial performance.

• You have experience in clienteling and retaining a demanding clientele.

• You are smiling, elegant, dynamic, and committed, with excellent presentation and strong interpersonal skills.

• You are autonomous, rigorous, and reactive, while enjoying teamwork.

• You are passionate about fashion and have a good knowledge of the luxury universe and its codes.

• You have excellent communication skills and know how to adapt your posture to a local and international clientele.

• Proficiency in English is indispensable. Knowledge of another language is a real asset.

• You are available from December 1st, 2026, to January 31st, 2027 - FULL TIME.

JOIN THE F.AMI.LY

Join a growing, committed, and caring fashion Maison within a stimulating and passionate team.

At AMI, we believe that the quality of the customer experience relies as much on savoir-faire as on savoir-être: trust, optimism, creativity, commitment, and team spirit.

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