Senior Sales Assistant (M/F/D) (Retail Salesperson - Retail (Textile, Clothing))

Senior Sales Assistant (M/F/D) 39H full time - FO Herzogenaurach

Purpose & overall relevance for the organization: Contributes to achieving or exceeding sales figures and KPI targets by doing the following:

• Building an emotional connection with customers and living the brand values
• Serving customers, selling, and carrying out store operations conscientiously
• Using expertise and experience to provide feedback and support to specific team members

Responsibilities:

• Knows the store goals and actively works to achieve or exceed them, utilizing all available resources
• Identifies opportunities for improvement and communicates suggestions to the Store Management to drive business success
• Acts as a role model in Customer Service and drives sales and the brand by applying advanced selling techniques and relevant elements from the Customer Mission Statement
• Shares his/her experience in the area of Customer Service and coaches selected colleagues so they can deepen their knowledge in this area
• Uses his/her category experience and enthusiasm for the brand to drive sales and customer loyalty and trains selected colleagues on Basic Core and Seasonal products
• Maintains an appealing, pleasant environment where customers enjoy shopping, paying attention to Visual Merchandising as well as order and cleanliness
• Adheres to rules and procedures (SOM regulations) applicable to the store and maintains a safe and pleasant shopping and working atmosphere
• Ensures that the product range is available to the customer by helping when goods have been delivered and the sales floor needs to be replenished
• Completes sales quickly and accurately and adheres to the specified guidelines to secure cash assets
• Controls the daily cash balance and performs daily reconciliations (if applicable)
• Minimizes losses by always paying attention to stock levels while serving customers
• Works with and, if necessary, schedules and supervises temporary staff
• Works productively and respectfully with team colleagues to achieve or exceed the store goals
• Takes responsibility for complaint management (if applicable)
• Is always ready to support other team members if needed, conducts feedback discussions, and creates work schedules
• Signals continuous willingness to learn and uses all offered opportunities to drive his/her development and improve his/her performance
• Endless Aisle (if applicable) Informs customers about the new ordering/selling possibility in the Online Shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback on products during the sales process.
• Click & Collect (if applicable) Monitors and oversees new online orders placed by online customers that must be reserved, packed, and handed over to the customer in the store.

Authorities:

• Conducts feedback discussions
• Higher authority in the inventory management system
• Deputy for Floor Manager and Assistant Store Manager in their absence
• If required: Key Holder (responsible for the store key, the cash closing, and the safe)

Primary contacts:

• Customers
• Colleagues and supervisors

Knowledge, skills and abilities:

• Competencies of an Advanced Retail Professional
• Expectation profile for ARP

Required education and experience / Minimum requirement:

• Retail training or training as a salesperson and several years of professional practice
• At least one year of professional experience in sports and/or fashion retail, advanced sales experience, and a solid understanding regarding product, retail, and the industry
• Basic knowledge of English
• Basic writing and arithmetic skills and advanced communication skills

AT ADIDAS WE HAVE A WINNING CULTURE.

• TEAMPLAY: Win together.

Job Title:

Senior Sales Assistant (M/F/D) 39H full time - FO Herzogenaurach Brand: Location: Herzogenaurach TEAM: Retail State: BY Country/Region: DE Contract Type: Full time Number: 543851 Date: Apr 20, 2026 https://jobs.adidas-group.com/search?q THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES.

Additional information: Requirements for the applicant: Advanced knowledge: Customer consulting, customer care, sales, sales promotion