Adecco's client Olink is seeking an experienced Customer Service Specialist

Are you service-oriented, structured, and do you thrive in a role where you get to have contact with customers from all over the world? Now we are looking for a Customer Service Specialist to Olink in Uppsala for an exciting assignment during an intensive period.

About the assignment As a Customer Service Specialist, you will become an important part of Olink's customer service team. You are responsible for supporting both internal and external customers throughout the entire order process and ensuring that every customer receives a professional and positive experience.

In the role, you will work with order management, customer communication, and administrative processes related to deliveries and invoicing. You will have many points of contact, both internally and externally, and collaborate daily with, among others, the sales organization, logistics, support, and finance.

You will work in several different systems, including Salesforce and ERP systems, while simultaneously helping customers with inquiries, follow-ups, and problem-solving.

The assignment is full-time with an immediate start and runs until December 2026. Please note that the assignment is time-limited to cover a period of high workload.

We are looking for you who

• Have at least two years of experience in customer service, customer support, or a similar administrative role
• Have good system proficiency and work unhindered in Microsoft Office
• Have experience with CRM or business systems, preferably Salesforce
• Speak and write English unhindered
• Are used to working in a structured manner and prioritizing between several tasks simultaneously

It is a merit if you have experience from life science, pharmaceutical, or laboratory operations.

Personal qualities To thrive in the role, we believe you are a person who is passionate about service and enjoys creating good customer relationships. You are communicative, solution-oriented, and find it easy to collaborate with people at different levels. At the same time, you are meticulous, responsible, and thrive in a fast pace where no two days are the same.

Does this sound interesting? Welcome with your application today!

Contact details If you have any questions about the position, you are warmly welcome to contact the responsible recruiter: Amila Dresevic at 073 684 78 61. NOTE! We do not accept applications via email!

Welcome with your application!