Bilingual Customer Service Advisor B2 Telecommunications Chat, Email and Calls - Iserra 100 norte

Functions: Interaction channels: Phone, Email, Chat and BackOffice. Telecommunications company, Customer service and mobile telephony service offers. In these LOBs, billing, plans, discounts and basic technical support for the company's customers are handled // PROFILE: Empathetic, assertive communication, persuasive. English: B2 Salary: $2.600.000 + 15% of the base salary Schedules: Training: TRN schedule and nesting Monday to Thursday: 8 AM to 5 PM and Friday: 8 AM to 4:30 PM Both Stages Duration: 4 weeks of TRN + 1 Week of Nesting Operation: Shift 8:00am to 8:00pm - 2days Off Location: Bogotá, Iserra 100. -Requirements- Minimum education: Primary Basic Education years of experience Languages: English Age: between 18 and 49 years Keywords: advisor, asesor, service, costumer, cliente, transportista, courier