Sales Development Representative

(SDR) plays a role in searching, reaching out to, and qualifying target customer groups to develop Leads into high-quality sales opportunities before handing them over to the Sales team to manage and proceed with the next steps. This position is suitable for those interested in B2B sales, enjoy communication and approaching new customers, and are interested in learning about IT and Cybersecurity, with opportunities to develop and grow in the Sales career path in the future.

Responsibilities:

• Search for and contact target customer groups, including both private organizations and government agencies, through various channels such as telephone, email, and LinkedIn.
• Contact and follow up on Leads received from marketing activities, Events, and company Campaigns to develop them into sales opportunities.
• Qualify Leads and record customer information through the Microsoft Dynamics 365 (CRM) system.
• Inquire and collect preliminary customer information, such as requirements, budget, products or Solutions currently in use, and project-related information.
• Schedule appointments with potential customers and hand over Opportunities to the Sales team along with a summary of necessary information for further action.
• Coordinate with the Sales team to hand over Leads and Opportunities to the appropriate responsible team.
• Study and learn the company's products and Solutions to be able to provide information and communicate initial value to customers.
• Regularly follow up and update the status of Leads and Opportunities in the CRM system.

Qualifications:

• Associate degree–Bachelor's degree in Business Administration, Marketing, Information Technology, or other related fields.
• 0–2 years of experience in Sales, Telesales, Inside Sales, or Business Development.
• Fresh graduates with interest and a desire to grow in the Sales career path are welcome to apply.
• Good communication and negotiation skills, with the courage to approach and initiate conversations with new customers.
• Enthusiastic about learning and able to follow up on tasks continuously.
• Able to use computers and learn CRM systems; experience with Microsoft Dynamics 365 will be given special consideration.
• Able to read documents and communicate in English at a working level.
• Interested in IT, Technology, and Cybersecurity.
• Familiar with government procurement processes or has an understanding of TOR documents.
• Experience in selling Software, IT Solution, or products for enterprise customers.