Assistant Executive Housekeeper M/F - CDD

Novotel Paris Est Centre de Conférence, the largest establishment in eastern Paris, is looking for its Assistant Executive Housekeeper M/F on a CDD basis. The 609 spacious rooms, 18 lounges, amphitheater, bar, and restaurant make our establishment a unique place that is waiting for you!

MISSION: The Assistant Executive Housekeeper M/F assists the Executive Housekeeper in the administrative and operational management of the housekeeping department (laundry, rooms, common areas). They support the cleaning staff in their daily tasks (organization, coordination, control, training) and supervise stock management. They are responsible for driving the department (meetings, briefings, recruitment...) alongside the Executive Housekeeper. MAIN RESPONSIBILITIES: Technical Expertise and Customer Relations: Ensures clients are offered a pleasant, efficient, and professional service in accordance with hotel standards Plans inspections of the various areas under the housekeeping department's responsibility Daily monitors the cleanliness of rooms, public areas, and common areas of the hotel Monitors and ensures periodic follow-up of deep-cleaning rooms In charge of the housekeeping department's administration: performs follow-up on budgets, payroll, leave, as well as stock management, etc.) Supervises external and subcontracted companies to ensure proper follow-up Ensures proper follow-up of housekeeping procedures for the well-being of clients and teams, such as lost and found, security procedures, access cards... Assists the Executive Housekeeper in preparing the department budget Ensures budget compliance and alerts superiors in case of inconsistencies that could affect the hotel Embodies the Heartist spirit in interactions with clients Commercial / Sales: Knows the services offered by the hotel, informs the client regarding their request, and encourages them to use them Team Management / Transversal Involvement: As a manager coach, he/she: Is responsible for working conditions and the atmosphere within their department Knows and applies the group's recruitment charter Maintains constant good communication with all departments as well as General Management Coordinates tasks and supervises teams Participates in the recruitment and training of new employees Ensures compliance with provisions applicable to housekeeping and floor staff: hygiene, uniforms, schedules... Leads the various daily briefings with room attendants, housemen, and housekeepers Partially replaces the Executive Housekeeper in their absence Leads various projects within the housekeeping and floor departments to improve service and develop individual skills Interacts positively with other departments to guarantee clients the expected welcome in line with the hotel and brand promise Sets an example by respecting brand codes and instructions regarding attire and presentation, and acts as a guarantor for the presentation and professional conduct of their collaborators Hygiene / Personal Safety / Environment: Assigns a role to everyone during a fire, power outage, or any other incident and monitors the organization Ensures the cleanliness of their workplace and the proper functioning of the equipment provided Knows and applies the procedures to follow in case of fire evacuation Knows and applies the Planet 21 program policy as well as hygiene standards

REQUIRED SKILLS: Team spirit Minimum of 3 years of validated experience Proficiency in English Leadership, managerial, and organizational skills Excellent presentation Exemplarity, sense of service Attention to detail, reactivity Knowledge of the Opéra cloud IT system Knowledge of Microsoft Office software Organizational skills Interpersonal skills

What we offer you Performance bonuses The Heartist card allowing you to benefit from Accor advantages worldwide Meal allowance Staff cafeteria with advantageous subsidies on Foodles meals Internal laundry and cleaning of work uniforms