Lead, Business Relations, Business Technology Solutions

About AbbVie AbbVie's mission is to discover and deliver innovative solutions and medicines to meet important health needs today and address the medical challenges of tomorrow. AbbVie does everything it can to have a remarkable impact on people's lives across various key therapeutic areas, including immunology, oncology, neuroscience, and eye care, as well as in the aesthetics field, with Allergan Aesthetics products and services. To learn more about AbbVie, visit www.abbvie.com. Follow AbbVie on LinkedIn, Facebook, Instagram, X, and YouTube. Our Great Place to Work® certification is a testament to our commitment to promoting a corporate culture based on trust and inclusion for all. At AbbVie, you won't just have a job, you will have the opportunity to build a promising future, because we are not just a workplace; we are also a world of possibilities. Do you want to change things? Apply now! What's in it for you? An innovative corporate culture Professional development opportunities Paid time off (vacation, holidays, personal days, volunteer days) An employee stock ownership plan A wellness account Flexible medical insurance Retirement savings plans Bonus programs Discounted meals at the facility cafeteria The possibility of working in a hybrid mode (3 fixed days in the office and 2 flexible days)

General Job Description The Lead, Business Relations, Business Technology Solutions plays an essential liaison role between brand teams and the Commercialization teams of Business Technology Solutions at the affiliate and geographic zone levels. The position holder helps brand teams make the most of their digital marketing and data analytics activities. Their role consists of actively participating in the planning and direction of technology deployments and capability development at the global/sector/local scale, in collaboration with Commercialization teams, affiliate Business Technology Solutions leadership, affiliate Customer Excellence teams, sector/geographic zone Business Technology Solutions, and global Business Technology Solutions. Main Responsibilities Provide expert advice to brand teams, the Customer Excellence group, and other local stakeholders on the use of precise technologies to create value-added digital activities. Understand the local business context and dynamics to create opportunities to use technology in support of key business strategies. Establish strong working relationships with sector/group/region Business Technology Solutions leadership and teams, geographic zone Business Technology Solutions capability teams, as well as corporate Business Technology Solutions departments. Stay informed about emerging technologies and digital strategies at the global and sector levels, and identify their impact on affiliate business strategies as well as existing systems and procedures, in order to plan appropriate transitions. Lead or be part of the project team responsible for implementing global and sector systems within the affiliate or region. Define, launch, and oversee the implementation of technology projects at the affiliate or regional scale. Collaborate with the affiliate team and the geographic zone team to establish the portfolio and prioritization of initiatives based on business impact and required effort. Ensure that technology projects, including brand-related initiatives, comply with local regulatory frameworks and legal requirements. Help clients make informed business decisions regarding risks, costs, success indicators, and return on investment within the framework of affiliate Business Technology Solutions projects. Optimize the impact and use of platforms and solutions by informing teams of their utility and liaising with internal stakeholders to gather user feedback. Foster innovation and effectively manage change. Advise external partners and clients on the use of technology within their organizations. Promote the utility and benefits of Business Technology Solutions across all areas of expertise. Understand the external technical context and serve as an expert on its impact on AbbVie at the affiliate level and the opportunities it offers the market. Promote and advocate for solutions both internally, within Business Technology Solutions and among affiliates, and to brand teams. Ensure that relationships with external parties are managed effectively and constructively, by implementing appropriate contractual provisions in the interest of AbbVie.

Required Experience 5 to 7 years of relevant consulting experience in the IT or digital solutions field, and proficiency in English AbbVie wishes to offer a French-speaking work environment in Quebec and undertakes efforts to limit requirements related to English language proficiency. However, advanced English skills are essential for this position, as it involves collaborating with employees and clients and thus supporting English-speaking regions located outside of Quebec. Experience in business process analysis, design, and optimization Experience in the field of compliance and systems lifecycle Knowledge or, preferably, experience in implementing digital strategies and corresponding analytical components Required Knowledge and Training Bachelor's degree in information technology, computer science, or business administration, or equivalent experience, preferably in business or a related discipline Ability to work effectively and in close relationship with all levels of management. Excellent autonomous decision-making and problem-solving skills coupled with a strong sense of organization and planning, combined with a solutions-oriented mindset Ability to exert influence within a matrix organization and to lead without direct authority Effective management of technology projects throughout their lifecycle Management of external service providers Ability to work effectively in a shared services environment Knowledge and experience in the technology and digital landscape, particularly regarding mobile technologies, user experience, web design, web development, marketing, SEO, search marketing, web analytics, and social media Knowledge of sales data management and customer relationship management Knowledge of data management policies and procedures

AbbVie is an equal opportunity employer and is committed to acting with integrity, driving innovation, transforming lives, and serving our community. Equal opportunity for employers, veterans, and people with disabilities.