Senior Communications Manager, Policy, Safety & Reputation
Senior
In this role you will:
- Partner cross-functionally with policy, safety, legal, product, and other teams at Zoox to build communication campaigns that further elevate our safety, policy, and reputation initiatives.
- Own and support a broad range of external communications programs and events aligned with policy and communication objectives.
- Track the AV regulatory landscape in partnership with policy and turn developments into forward-looking communications strategies.
- Develop relationships with media and manage inbound and reactive requests across safety and reputation-related topics and issues.
- Proactively tell our safety story telling and framework to key external stakeholders.
- Anticipate communications risks and establish risk-mitigation strategies.
- Serve as a trusted communications partner to safety, product, legal, and policy on sensitive, fast-moving matters.
- In partnership with our Public Affairs team, build communications programs that support our key community and policy in-market initiatives.
- Support reactive communications efforts with speed, accuracy, and judgment.
- Provide communications counsel and support to team members across the organization
- Work cross-functionally within existing working groups on safety and trust to represent communications.
Qualifications
- 8+ years in communications or policy communications, with deep experience handling safety, regulatory, or reputation-sensitive issues.
- A proven track record managing high-stakes, technical communications, ideally in a heavily regulated industry (AV, aviation, automotive, energy, healthcare).
- Experience running proactive policy communications campaigns that successfully shaped narratives or regulatory outcomes.
- Experience in issues management and developing reactive communications under pressure and tight timelines.
- Excellent written and verbal communication skills, with the ability to distill complex technical topics accurately for broad audiences.
- Strong executive management skills and a proven ability to work collaboratively cross-functionally.
- High attention to detail and program organization skills.
- Sharp instincts for what builds and what breaks public trust.
Bonus Qualifications
- Experience in autonomous vehicles, mobility, or emerging technology.
- Familiarity with the federal and state AV regulatory environment.