Sales Engineer

Position Responsibilities Must be based in the assigned Southeast Asia (Malaysia/Indonesia) territory, with the ability to travel regionally as required to support customer, partner and company events.

Identify , develop and expand technical relationships with key distributors, resellers and MSSP partners in territory

Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical  training.

Assist field sales with technical pre-sales activities and appropriate post- sales escalation support

Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical training, etc.)

Drive coordination of inter-departmental technical resources as needed to close prospective opportunities

Escalate and resolve partner and customer issues when appropriate

Assist evaluation customers with the setup and configuration of WatchGuard network security, endpoint security and cloud security solutions

Identify and report on competitive trends (products, promotions, etc.)

Create technical content to present to various audiences including end users and partners

Required Skills Deliver compelling, energetic demonstrations , wo rks hops , and presentations on security products and technologies, with the ability to handle customer objections and inquiries

Strong networking and network security background

Pre-sales, solution consulting, technical enablement or equivalent customer-facing technical experience

Strong written and verbal communication, listening, and negotiation skills.  

Ability to present and discuss technical concepts in English and local languages, e.g. Bahasa, Mandarin/ Cantonese .

Abil ity to c reate end -to-e nd security solutio ns for custom er env ironment s

A bility to work independently , be self -m otivate d, pro ac tive and results orien ted in a remote environment

Ab ility to balance competing priorities

Preferred Skills WatchGuard or key competitor product knowledge

Experience with network security, endpoint security, MDR, XDR, cloud security or managed security platforms is advantageous

Wireless networking knowledge or experience

Regional SEA channel or distributor experience

Experience & Education 2 + years in network security , cybersecurity , solution engineering, technical consulting, partner enablement or customer-facing technical roles.

Prior pre-sales technical experience is preferred.

BS/BA or equivalent practical experience

Relevant industry certifications such as networking, security, cloud, endpoint, firewall or vendor-specific certifications are advantageous .