Store Supervisor

Job Description

Handle the daily operations of the store

Responsible for financial performance of the store, including profit & loss and implement appropriate cost control measures

Manage the store’s budget and forecasts to meet or exceed management expectations

Maximize profitability of the stores

Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes

Supervise food and operational safety to ensure a comfortable environment for the customers

Provide efficient and professional service to customers

Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

Control labour through effective manpower scheduling and monitor leave of staff

Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment

Manage, supervise and groom a team members to ensure maximum utilization of manpower allocated

Handle all store's administrative duties and any ad-hoc duties from store managers from time to time

Job Requirements

Minimum of 2 years management experience in Food & Beverage industry

Excellent communication & interpersonal skills

Possess good organizational and management skills

Possess good working attitude