Administrative Support Assistant

This position serves as the Administrative Support Assistant for the VR&E Division, Roanoke, VA. The responsibility is to administer the VA Veteran Readiness and Employment Program for the state of Virginia. The incumbent assists the Office of the Chief of the Veteran Readiness and Employment Program.

Major duties

Typical duties include, but are not limited to Advises the Veteran Readiness and Employment Officer on practical and technical aspects of office administration to include budgeting, supply management, information resource and files management, and perform staff support work in each of these areas. Reviews work measurement functions of the operations of the Division and ensures that reporting requirements and procedures are met. Actively assists the Vocational Readiness and Employment Officer in budgeting and controlling General Operating Expense (GOE) funds for the Division; prepares quarterly estimates of funds for each Division account; maintains Fund Control Point balances, records quarterly allotments, expenditures, and adjustments using Excel spreadsheets. Receives output from the Financial Management System (FMS) and verifies local Control Point balances. Immediately clarifies variances with accounting Section personnel and the station Budget Analyst. Continuously analyzes accounts to determine shortages or surplus, adjusting accordingly and immediately advises the Budget Officer of surpluses or shortages as they occur. Prepares recurring and special summary reports on specific areas as requested by the Vocational Readiness and Employment Officer, and research inquiries from veterans and training institutions, contractors, service organizations and other interested parties. Gathers information and statistical data from all operating elements and prepare and maintain various technical records and reports required by the Division. Reviews such data for completeness and accuracy and for the purpose of identifying specific trends and coordinates all activities concerning statistical and narrative reports. This includes analyzing and/or verifying data submitted for Systematic Analysis of Operations (SAO) reports, and internal control reports. Responsible for monitoring AskVA (AVA) and future Veteran inquiry systems. Monitors Review of Quality data to include coordinating monthly reviews, obtaining files for review and completing appropriate paperwork. Maintains the Readiness and Employment Division library, e.g., VA regulations, manuals, circulars, bulletins and other publications, and posts changes as needed. Distributes publications to appropriate employees and assists with administrative and clerical issues. Responsible for receiving and properly distributing incoming mail, monitor all controlled correspondence, and maintain suspense records and diaries to ensure timely responses and/or actions are taken in accordance with office directives. Receives and places telephone calls to a wide range of program participants and VA personnel in other divisions and offices. Provides specific information on routine matters falling within established procedures and redirects calls to the appropriate staff member based on knowledge of the program areas or operations. Attends and participates with VR&E Division staff meetings and prepare and distribute approved minutes. Ensures that employee information is properly distributed, and that information posted to the division bulletin board is current.

Work Schedule Monday through Friday 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant; PD04459A Relocation/Recruitment Incentives: Not Authorized . Financial Disclosure Report: Not Required Bargaining Unit: No

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/11/2026. If you are a current VBA employee and currently hold the grade level of this vacancy (or higher) AND the promotion potential of this position does not exceed the promotion potential of your current position, you may request a non-competitive reassignment or change-to-lower grade into this position. You MUST submit your most recent (non-award) SF-50 and the SF-50 placing you into your current position receive consideration.

TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:

GS-7 Grade Level: Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-06). Demonstrated experience providing administrative assistance and staff support. Examples of specialized experience include, but not limited to, (1) ensuring that priorities and deadlines are met on administrative programs and/or projects; (2) establishing and monitoring deadlines; (3) replies to correspondence and routes matters requiring action to management heads OR Education Substitution: One (1) full year of graduate-level education; OR Equivalent combinations of Specialized Experience (1) and Graduate level education (2). (To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)

Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The position is primarily in an office setting. Some travel may be necessary on occasion for training, meetings, or customer interactions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications. You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.

Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period,, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions of Employment are as follows:

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary or trial period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.