Back Office Gaming Support Specialist with German and English, TELUS Digital Bulgaria
Απαραίτητα:Gaming
You are an enthusiastic and adventurous person? Are you ready for new challenges? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As a Back Office Gaming Support Specialist with German and English, you will be a part of a great team and all together will:
- Assist our players with any issues they might experience or report
- Focus on the player and provide the ultimate player experience
- Listen to the voice of the players and communicate it further to the appropriate teams
- Work with our team to improve our processes
What we are looking for:
- Fluency in German and a good command of English
- Gaming experience - you have played games and you can relate to a player's concept, community, and mindset
- Player empathy and understanding a player's perspective when tackling their issues
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the team's success
In Return, We Offer:
- Relocation Bonus: €1,200 Gross (paid in 2 installations) - to support relocation and initial rent costs
- 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Flight Tickets Covered - we handle your travel to Sofia
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses