Distribution Supervisor

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking an Distribution Supervisor in Houston, TX. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary: The Distribution Supervisor is responsible for leading the day-to-day operations of the distribution center, ensuring efficient and accurate order fulfillment, and maintaining a safe and organized work environment. This role oversees and collaboratively works with the team of order processors, other departments and leadership to coordinate activities to meet productivity, quality, and customer service goals.

Tasks/Duties/Responsibilities: Promote safe work practices and demonstrates a zero tolerance for non-compliance with safe work practices, policies and regulations

Ensure compliance with company policies, legal requirements, and customer expectations

Oversee equipment maintenance and ensure a clean, safe work environment

Serves as the primary point of contact for QAD ERP system functionality and utilization within the distribution team

Ensure accurate data entry accuracy and completeness and system updates for inventory, shipping, and receiving

Train and support team members on QAD system usage and best practices

Troubleshoot system issues and coordinate with IT or ERP support teams as needed

Monitor system performance and ensure compliance with established workflows

Supervise employees engaged in shipping, receiving, loading/unloading, and order processing

Assign tasks and monitor workflow to ensure timely and accurate fulfillment of customer orders

Meets or exceeds distribution targets and goals

Performs customary management and supervisory responsibilities, including setting, planning, direction, training, and evaluation

Maintain orderly storage, picking, and staging of products to meet productivity and quality standards

Successfully operates on plan and, when necessary, takes appropriate action to get back on plan in a safe and effective manner

Effectively communicates with cross-shifts and represents Service Wire standards, plans, and policies

Drive continuous improvement initiatives to reduce waste and increase efficiency

Coordinates activities of personnel with regard to processing orders and material production

Processes orders according to urgency while considering stock availability, order quantity, and material type

Analyze and communicate control of inventory levels and provide reports on slow-moving or surplus stock

Collaborate with other departments (sales, customer care, purchasing, freight) to optimize processes and resolve issues

Maintain accurate records and documentation for all distribution activities

Other duties as assigned

Knowledge/Skills/Requirements: High School Diploma/GED or five years related industrial experience or equivalent training required

Demonstrated effective management and supervisor skills

Effective communication skills, both oral and written

Experience with QAD ERP or similar enterprise resource planning systems required

Ability to apply technical knowledge or experience to define problems, generate alternatives, and execute solutions

Strong basic math and measuring skills

Ability to read, comprehend, and respond to general instructions, direction, and correspondence, both oral and written

Ability to work cooperatively with members of various departments

Basic familiarity with Microsoft office programs and related products

Maintain accurate records and documentation for all distribution activities

Knowledge of continuous improvement/lean principles preferred

Bilingual (Spanish/English) a plus

Position Requirements Personal protective equipment is required

Continuous participation in company safety training

Company forklift operation and certification

Physical Demands/Work Environment Work environment is comparable to outdoor temperatures

Regularly stands, bends, and reaches for extended periods

Regularly moves about the facility

Regularly lifts and moves materials up to 50 pounds

Regularly uses hand and finger dexterity to adjust and manipulate controls, tools, and objects

Occasionally required to move up to 100 pounds by pushing, pulling, or sliding material. Assistance provided as needed

Visual inspection of material quality requires

Must be able to work in hot and cold environments without climate-control

In-person attendance is an essential function of the job

Reports To: Distribution Manager

The perks of joining our Team Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices

Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually

Predictable, set schedules that support work-life balance - no rotating shifts

401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions

Career Growth & Learning Support - Tuition reimbursement and employee assistance programs

Tuition reimbursement up to $15,000 - annually to support your continued education and career growth

Annual bonus potential up to $3,000 - through performance incentive programs

Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year

See all benefits we offer here