Customer Quality Engineer
Job Highlights
- Monday - Friday, 8:15AM - 5:30PM
- Electronics Manufacturer @ Tuas
- Up to $4,500/month + AWS + Bonus
Job Responsibilities
- Act as the main quality contact for customers, including overseas customers in China.
- Handle customer complaints, investigate quality issues and coordinate corrective actions.
- Prepare 8D reports and follow up on improvement actions until issues are resolved.
- Manage returned products and defective samples, including tracking, testing and failure analysis.
- Support customer audits, product inspections and qualification activities.
- Work with internal engineering and production teams to resolve quality problems and prevent recurrence.
- Monitor customer quality performance and prepare reports on complaints, product defects and improvement progress.
- Review product and process changes to ensure customer quality requirements are met.
Job Requirements
- Diploma/Degree in Engineering (Electrical, Electronics, Mechanical, Industrial or related disciplines).
- Good understanding of quality control, problem-solving and root-cause analysis.
- Experience handling customer complaints, 8D reports and audits is preferred.
- Good analytical and communication skills.
- Able to communicate inChinese to liaise with customers and business partners in China.
If you are keen to explore this career opportunity, kindly send a copy of your resume to rrkc@rapidrecruitmentasia.com or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.
Chan Ku Ci - R22111446 EA License No: 16C8261