Data Analyst & Logistics (TELETRABAJO)
YOUR RESPONSIBILITIES WILL INCLUDE: Transport Management Software advisory: - Get and maintain detailed knowledge about tailor made transport management system (RenTM) - features, structure, principles, links, interfaces. - Receive, communicate and track application bugs with software developer, drive solutions, be first level support for RenTM users in Europe. - Organize and lead trainings of RenTM for new users (internal, external) and refresher sessions. - Assess RenTM, server structure performance, identify and solve performance issues. - Attend ongoing, new RenTM application developments in liaison with Program Manager, Business contacts and software developer. Ensure system changes are properly scoped (requirement defined). - Quality assurance: raise performance issues in ServiceNow, as well as participate in SIT and lead UAT session for new developments. - Support business process translation into system requirements. Data analytics - Gather, process and maintain relevant Outbound Logistics data (focus: time, costs, quality level). - Create and maintain data queries manually, but also in RenTM and ERP applications (Oracle, Unifier, Tableau). - Regularly report data analyses and KPI dashboard maintenance to logistics and project management. - Automize data analytics within existing software environment. - Re-examine current practices considering changing business environment, parameters and requirements. WHAT DO WE OFFER YOU? We value diversity and believe that our team's diverse backgrounds and experiences give us unique per-spectives that help us solve the most complex engineering challenges. At Quest Global, we believe in equal opportunities and are committed to maintaining an inclusive and safe environment, ensuring equal opportunities in selection, training, and development in a workplace free from discrimination based on ethnicity, age, nationality, religion, sexual orien.
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