IT Support

Requirements

• Minimum Diploma (D3) in Information Technology, Computer Science, or a related field.
• Minimum 2 years of experience in IT Support, preferably in the banking industry.
• Good communication and interpersonal skills.
• Good knowledge of hardware, software, networking, and troubleshooting.
• Able to work independently and as part of a team.
• Strong problem-solving skills and customer service orientation.

Responsibilities

• Provide technical support to users for hardware, software, and network-related issues.
• Troubleshoot and resolve IT problems in a timely manner.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Monitor system performance and ensure IT operations run smoothly.
• Assist users with IT-related inquiries and provide technical guidance.
• Coordinate with internal IT teams and vendors to resolve technical issues.