Clinic Manager / Medical Office Manager

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.

With over 70 clinics across 8 states , and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93 , the highest patient satisfaction in the industry.

About the Role

Metro Vein Centers is seeking a hands-on Clinic Manager / Medical Office Manager to oversee the daily operations, team performance, and patient experience within a fast-paced outpatient specialty clinic.

This is a full clinic operations leadership role responsible for managing administrative workflows, supporting clinical operations, driving team accountability, and ensuring an exceptional patient experience from check-in through treatment completion. You’ll partner closely with one physician and lead a team of approximately 8–11 support staff while helping ensure the clinic operates efficiently, professionally, and in alignment with Metro Vein Centers’ patient-first standards.

Our clinics typically see between 20–50 patients daily, making this an excellent opportunity for leaders who thrive in high-volume healthcare environments and are comfortable balancing people leadership, operational execution, clinic performance, and patient satisfaction simultaneously.

The ideal candidate is proactive, highly organized, operationally driven, and confident leading both people and process within a fast-moving outpatient healthcare environment.

What Your Day Looks Like

Overseeing daily clinic operations and patient flow throughout the day

Leading administrative and support staff while partnering closely with providers and clinical teams

Managing staffing schedules, PTO requests, and operational coverage needs

Supporting both front-office efficiency and overall clinic performance

Resolving patient concerns, staffing issues, and operational challenges in real time

Monitoring clinic organization, cleanliness, inventory, and operational readiness

Balancing patient satisfaction, team accountability, and operational priorities in a fast-paced environment

What You’ll Do

Oversee the daily operations of the clinic, ensuring efficiency across both administrative and patient-facing workflows

Lead, coach, and develop a team of approximately 8–11 support staff across front desk and clinic support functions

Partner closely with physicians and clinical teams to maintain strong patient flow and operational alignment

Manage staffing schedules, PTO approvals, and daily operational coverage

Conduct onboarding, training, coaching conversations, and performance management for team members

Support patient satisfaction by addressing escalated concerns professionally and proactively

Monitor clinic KPIs, operational performance, patient experience, and workflow efficiency

Ensure compliance with clinic policies, operational standards, and organizational expectations

Manage clinic inventory, supply ordering, facility coordination, and operational readiness

Participate in leadership meetings, operational initiatives, and clinic performance discussions

Help foster a collaborative, accountable, patient-first culture throughout the clinic

What You’ll Bring

Strong leadership experience within a healthcare, outpatient clinic, dental, urgent care, surgical, or specialty practice environment

Proven ability to lead teams, manage clinic operations, and drive accountability in a fast-paced healthcare setting

Strong communication and interpersonal skills with a patient-first leadership style

Ability to balance staffing, scheduling, patient concerns, operational execution, and team development simultaneously

Comfort making decisions and solving problems in real time within a high-volume clinic environment

Strong organizational skills and operational attention to detail

Proficiency with EMR systems, scheduling tools, reporting platforms, and Microsoft Office/Google Workspace

Ability to collaborate effectively with physicians, clinical teams, and operational leadership

Bilingual English/Spanish skills are a plus

Education & Experience

High school diploma or equivalent required

2+ years of leadership or management experience required

Prior experience managing operations within a medical office, outpatient clinic, specialty practice, dental office, urgent care, or procedural healthcare setting strongly preferred

Basic understanding of medical terminology and healthcare workflows preferred

This Role Is Great For Candidates With Experience In:

Medical Office Management

Outpatient Clinic Operations

Practice Management

Healthcare Operations

Specialty Clinics

Urgent Care

Dental Office Leadership

Surgical or Procedural Clinics

Patient Access Operations

Team Leadership in Healthcare Settings

Benefits to Support Your Wellbeing & Lifestyle

Full-time team members at Metro Vein Centers are eligible for:

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off (PTO) + Paid Company Holidays

Company-Paid Life Insurance

Short-Term Disability Insurance

Employee Assistance Program (EAP)

Career Growth & Development Opportunities

Quarterly performance bonuses up to $2,000

Compensation

Base salary range: $63,000 – $90,000 annually

Compensation for this role varies based on years of experience, leadership background, skill set, and alignment with position requirements. The Metro Vein Centers Difference

Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.

A team united by purpose. Our values guide everything we do:

Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for.

Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.

A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy.

Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes.

Commitment to Growth – We invest in our people, fostering advancement and professional development at every level.

Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

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