Service Engineer (Marine)

Mainduties:

• Service engineer is assigned toperform tests, maintenance, repair, inspections, fault-finding andtroubleshooting of installed components of marine EGCS (exhaust gas cleaningsystems).

Additionaltasks:

• Service Engineer (when / if needed)may be assigned to support internal and external stakeholders by providingtechnical support and solutions and taking ownership of assigned support cases.
• Service Engineer (when / if needed)may be assigned after-hours on a rotating basis to assist customers withemergency cases (24/7 remote support).

Location:

• Manta Marine Service hub in Singaporeas a base, onboard of ships, at ports, anchorage and shipyards
• Other locations which may be neededoccasionally.

Essentialresponsibilities and relevant key words:

• Perform preventive maintenance,repair, monitoring, inspections, tests, calibration, fault-finding,troubleshooting
• Perform basic software tasksin relation to attendances, such as uploading, downloading and fine-tuning thesoftware
• Prepare required documents forcompletion of service trips and ensure that the documents are received byOffice.
• Assist internal with evaluating andinvestigating incoming claims and developing scope of work prior to service orwarranty repair attendances.
• Assist other Manta Marine engineersduring installation, commissioning, and service missions.
• If assigned, hold training sessionsfor customer/crew members during service-related trips onboard the vessel toensure that crew members maintain and operate the Manta systems/equipmentproperly.
• If assigned, perform FactoryAcceptance Testing (FAT)
• Submit product improvement proposalsto the concerned department and Service Manager in existing and future hardwareor software to prevent the reoccurrence of a problem (failures, defects,anomalies, and malfunctions).

Maintaincompliance with all company policies and procedures:

• Ensures that all activities, bothsupervisory and administrative tasks, at site agree with the governing laws,rules, standards, and existing policies of the company and at the field.
• Participate in all safety andsecurity training that Manta provides.
• Develop and retain good customerrelationship on field
• Convey feedback of customers fromon-site and/or off-site activities to the Service Manager to address thesituation for future, development and improvement.
• Perform other related duties asassigned by the manager.

MinimumEducation and/or Work Experience Requirements:

HardSkills:

• BSc degree or minimum 5 yearsrelevant work experience in the shipping/marine/maritime industry
• Knowledge of proper safety procedureson board and recognition of hazards at sites (marine safety).
• Solid skills in marine electric ,having experience and a good understanding of PLC s, network andcommunication between components.
• Sufficient computer proficiency in:
• MS Office 365 (Word, Excel,PowerPoint, Outlook, etc.).
• MS Dynamics (Case Management System).
• Driver’s license (vehicles)

SoftSkills:

• Excellent verbal and writtencommunication skills in English, including the ability to effectivelycommunicate with internal and external customers.
• Be able to work under pressure andmeet deadlines, while maintaining a positive attitude and providing exemplarycustomer service. Be flexible whenever necessary.
• Ability to work in teams andindependently, and carry out assignments to completion within parameters ofgiven instructions, prescribed routines, and standard accepted practices
• being structured, handy, and can planand organize the execution of service work.
• With short notice can travel abroadand leave your home for service trips.

Advantages:

• Knowledge and experience withSOx/NOx, function of components and whole system, including:
• PLC program changes/re-programming.
• VFD commissioning/re-programming.
• Setup of network communicationsystems. Configuration of switches, I/O, PLC, etc.
• First aid certificate