Office Administration Lead

Harbor is a PE-backed, global professional services firm of ~1,000 strategists, technologists, and operational specialists. We partner with leading law firms, corporations, and law departments to deliver high-impact strategy, legal technology, operations, and intelligence solutions. As we continue to scale globally, we are seeking a highly capable, proactive, and commercially minded professional to serve as an Office Administration Lead for our Moncton Office .

This role is ideal for someone who thrives in a fast-paced, high-growth environment and is comfortable in owning operational execution. You will be responsible for ensuring our office operates at a best-in-class standard. This is not a purely administrative role. It requires judgment, discretion, commercial awareness, and the ability to anticipate needs in a dynamic environment. This is a hybrid position, working on-site in our Moncton office 4 days per week.

K ey Responsibilities:

Serve as the operational lead for the Canada office(s) ensuring a seamless and professional experience for employees, clients, and visitors.

Office Operations & Facilities:

Oversee day-to-day office operations to ensure a smooth, high-functioning workspace

Act as primary liaison with building management, landlords, and service providers

Manage office vendors, maintenance, and facilities matters

Ensure compliance with workplace standards and health & safety requirements

Maintain oversight of supplies, equipment, and office needs

Workplace Experience:

Act as the first point of contact for guests and clients, ensuring a professional and welcoming environment

Oversee room bookings, shared spaces, and office logistics

Coordinate in-office events, leadership meetings, and high-traffic days

Support planning and execution of employee engagement and social events

Continuously improve the office environment and employee experience

Operational Coordination:

Partner with Talent, IT, Finance, and Operations teams to support onboarding, offboarding, and general office needs

Redirect invoices and correspondence appropriately

Support internal communications relating to office matters

Identify process improvements and implement scalable solutions as the company grows

Experience & Qualifications:

Experience in a professional services, corporate, or high-growth environment

Prior experience in an office leadership, facilities, executive assistant, or hybrid operations role

Skills & Attributes:

Highly organized with exceptional attention to detail

Proactive self-starter who anticipates needs rather than reacts to them

Strategic thinker with strong execution capability

Excellent written and verbal communication skills

Strong interpersonal skills and executive presence

Calm under pressure and able to manage competing priorities

Comfortable operating independently while partnering cross-functionally

Desirable:

Experience in a PE-backed or scaling organization

Knowledge of Canada Health & Safety requirements

Requirements:

Based in the Moncton office 4 days per week

Standard working hours: 8:30am – 5:30pm

Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams)

Experience in a similar office administration, facilities, operations, or executive support role

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.