ACCOUNT ANALYST

Requirements

Qualifications/Requirements What you’ll bring

• At least 1 year of experience as a Real-Time Analyst or 1 year experience as a CSR/TSR in a contact center/BPO environment
• Open to fresh graduates with advance knowledge of Microsoft Excel, a willingness to learn, and the ability to thrive in a fast-paced environment.
• Strong analytical ability to interpret data and create actionable workforce plans
• Excellent attention to detail, communication skills, and understanding of key call center metrics in fast-paced environments

It’s a bonus if you have