Manager, Workplace Management (R-19608)

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

We are looking for a Manager to become a member of our Global Workplace Management Team. This role will be responsible for leading the facilities department and managing facilities operations for all North American activities. This is a leadership role that will drive a team to advocate for the development, implementation, maintenance, physical operational integration, and custodial control of all North American facilities with direct responsibility for the Jacksonville HQ.

The Manager, Workplace Management will manage both the hard and soft services to ensure that team members are safe, secure, and comfortable and our core business is well supported. Planning, prioritizing and coordinating with all business partners are the fundamental skills you are bringing to drive forward the facilities function for D&B’s operations in North America.

Essential Key Responsibilities Leading and managing the North America Facilities service teams (internal and external) to ensure that the office operates smoothly and at optimal efficiency

Contract Management at local level monitoring performance and review KPI’s

Review & monitor Planned Preventative Maintenance (PPM) schedule ensuring adherence

Owning the relationship with building/property management, leadership, and team members

Landlord liaison to assure the quality of landlord related maintenance & repair and security services

Main point of contact for suppliers - supervise and lead maintenance contractors, reviewing their scope of services, as required

Provides direction/guidance to the facilities staff, vendors, and service providers as required; ensure excellent coordination/execution of work with minimal disruption to operations, not limited to janitorial, food and vending services, building maintenance and grounds.

Accountable for the management of safe system of work for all contractors on site, issue, and review of permits to work and inspection of work pre and post service/repair

Responsibility for ensuring the office is compliant with health, safety, and legislation

Anticipate and implement conference and event solutions that meet the requirements of the business

Involvement in office related projects from conception to completion

Evaluate, plan, and allocate workspace to maximize capacity and utilization for changing team formation

Supports in the implementation of Emergency Response Efforts, coordination of personnel, space, and equipment, advance efforts for the prevention and or mitigation of security incidents, and help determine appropriate responses (Site Leadership notification, CMT activation, etc.)

Supervises the preparation and submission of team’s requisitions and purchase orders; partners with Finance and Sourcing and Procurement to ensure timely payment processing and reconciliation of invoices, monthly accruals, reforecasts, and variance reports required by Finance.

Drive facilities ESG initiatives by researching, developing, and implementing measures to reduce waste, improve relationship/partnerships, and support D&B’s governance policies. Ensure facilities EST related data collections are performed timely and inputted into our central platform.

Essential Skills and/or Certifications 5+ years of facilities, workplace, office operations, or workplace experience

At least 3 years in a supervisory or management role

Experience in implementing Health, Safety & Quality management policies and procedures to ISO standards & legislation

Project Management experience preferred

Experience managing Vendor, contractor, building maintenance and workplace service contracts and relationships

Service orientated and a team player

Strongly motivated to deliver a world class standard of support and guidance to the business

Strong planning, organizational and problem-solving skills.

Excellent communication skills (both verbal & written)

Reliable, responsible and responsive person, who will bring professional approach to the role is essential

Proficiency in Microsoft Office Suite skills

Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.

Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

Where applicable, fluency in English and languages relevant to the working market.

Physical Requirements Ability to sit, speak and operate telephone and/or computer for long periods of time

Ability to handle pressure, stressful conditions, and conflict resolution

Ability to work day, evening and/or weekend hours as needed

Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events

Regular attendance in the office

Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members.  · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching.   · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents.

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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.