Head of Compliance

David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Head of Compliance to join their growing international team.

Position: Head of Compliance

Location: Limassol, Cyprus

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Lead the development, implementation, and continuous improvement of compliance frameworks, policies, and governance processes across the business
• Ensure full compliance with all applicable regulatory, legal, AML, KYC, Responsible Gambling, and data protection requirements across multiple jurisdictions
• Monitor regulatory developments and support the business in adapting policies, procedures, and controls in line with evolving regulations and operational initiatives
• Conduct regular compliance risk assessments and implement corrective actions to address identified gaps and regulatory requirements
• Oversee marketing compliance approvals to ensure alignment with industry standards and responsible gaming regulations
• Manage and coordinate new licence applications in collaboration with legal partners and regulatory authorities
• Act as the primary point of contact for regulators across multiple jurisdictions including the UK, Spain, Sweden, Portugal, and other regulated markets
• Prepare and deliver compliance reports, updates, and regulatory insights to senior leadership and key stakeholders
• Manage regulatory inspections, audits, examinations, and reporting obligations
• Develop and deliver compliance training programmes for employees across the organisation
• Lead, mentor, and support the compliance team, fostering a culture of accountability, collaboration, and continuous improvement
• Collaborate closely with development and operational teams to ensure customer-facing journeys, systems, and services remain aligned with compliance and regulatory requirements.

REQUIREMENTS:

• Bachelor's degree in Law, Finance, Business Administration, or a related field, with a strong preference for a legal background
• Minimum 4 years of experience within iGaming compliance environments
• Strong understanding of multi-jurisdictional licensing frameworks including MGA, UKGC, SGA, DGA, and other regulated markets
• In-depth knowledge of AML, KYC, Responsible Gambling, and regulatory compliance obligations
• Proven experience working directly with regulators, managing audits, inspections, and regulatory reporting processes
• Strong leadership and people management experience with the ability to mentor and develop high-performing teams
• Experience handling customer-related decision-making processes connected to Safer Gambling and AML matters
• Strong analytical, organisational, and problem-solving skills
• Excellent communication and stakeholder management abilities across technical, operational, and executive teams
• Ability to maintain a high level of confidentiality, professionalism, trust, and credibility in sensitive matters
• Proactive mindset with the ability to drive process improvements and operational excellence within a regulated environment.

OFFER:

• Excellent working environment within an international organisation.
• Medical insurance and pension plan options.
• Birthday vouchers and additional perks for special occasions.
• Fully equipped kitchen and in-house entertainment space.
• Monthly lunches, corporate events, sports teams, competitions, and social activities.
• Daily snacks and a casual dress code.
• Strong opportunities for professional growth and career progression within a global organisation.