Tele Sales Agent

• Respond to customer inquiries by phone, email, and other channels in a timely, professional manner.
• Handle incoming and outgoing calls to assist customers and provide accurate information about services.
• Follow up with potential customers and maintain continuous communication to convert leads into clients.
• Monitor and follow up on customer bookings to ensure smooth, timely service delivery.
• Conduct customer satisfaction surveys after service completion and document feedback.
• Present and promote company services to corporate clients.
• Maintain and update customer records and interactions in the system.
• Handle customer complaints efficiently and escalate when necessary.

Previous experience in tele-sales, call centers, automotive services, real estate, or premium retail.

Excellent communication and interpersonal skills.

Ability to handle complaints professionally and stay composed under pressure.

Strong organizational and follow-up skills.

Basic computer skills (MS Office).

Good working knowledge of Arabic; English is a plus.

Familiarity with CRM tools (HubSpot, Zoho, or similar).