HOUSEKEEPING SUPERVISOR

JOB TITLE : HOUSEKEEPING SUPERVISOR

NATURE OF JOB : FULL TIME

INDUSTRY : HOSPITALITY

SALARY : KSHS.30,000-35,000

JOB LOCATION : THIKA ROAD

DUTIES AND RESPONSIBILITIES

Housekeeping Operations

• Supervise and coordinate daily housekeeping activities to ensure efficient operations.
• Assign duties and work schedules to housekeeping staff.
• Monitor staff performance and ensure tasks are completed to the required standards.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and presentation standards are maintained.

Team Leadership & Supervision

• Train, mentor, and support housekeeping attendants and cleaners.
• Ensure staff adhere to hotel policies, procedures, and safety standards.
• Monitor attendance, punctuality, and productivity of housekeeping personnel.
• Assist in resolving staff concerns and operational challenges.

Quality Control

• Maintain high standards of cleanliness, hygiene, and guest comfort.
• Identify areas requiring improvement and implement corrective actions.
• Handle guest requests and housekeeping-related complaints promptly and professionally.
• Ensure all housekeeping equipment and supplies are used and maintained properly.

Inventory & Administration

• Monitor housekeeping supplies, linen, and cleaning materials inventory.
• Report shortages, damages, and maintenance issues to the relevant departments.
• Maintain housekeeping records, inspection reports, and staff schedules.
• Support the implementation of housekeeping procedures and quality assurance initiatives.

Health & Safety

• Ensure compliance with health, safety, and sanitation regulations.
• Promote safe handling and storage of cleaning chemicals and equipment.
• Maintain a safe working environment for housekeeping staff and guests.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Hospitality Management or a related field.
• Minimum of 2 years' supervisory experience in housekeeping within a hotel environment.
• Strong knowledge of housekeeping procedures, cleaning standards, and hotel operations.
• Experience in staff supervision, scheduling, and performance management.
• Proficiency in record keeping and report preparation.
• Strong leadership and team management skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com Interviews will be carried out on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.