HUMAN RESOURCE (HR) MANAGER

About the Role

We are seeking an experienced and proactive Human Resource (HR) Manager to lead and oversee all aspects of our human resource operations. In this role, you will be responsible for developing and executing HR strategies that align with our business objectives, ensuring full compliance with Singapore’s employment regulations, and fostering a positive, high-performing workplace culture.

Key Responsibilities

1. Talent Acquisition & Workforce Planning

• Partner with management to forecast manpower needs and execute end-to-end recruitment strategies across operational, technical, and corporate roles.
• Manage job postings, candidate screening, interviews, and onboarding processes to ensure a seamless candidate experience.
• Oversee work pass applications, renewals, and cancellations (EP, S Pass, Work Permit) in compliance with Ministry of Manpower (MOM) guidelines.

2. Compensation, Benefits & Payroll Administration

• Oversee monthly payroll processing, ensuring accurate and timely disbursement of salaries, overtime, allowances, and statutory contributions (CPF, SDL, SHG).
• Review and benchmark compensation structures and employee benefits to ensure market competitiveness and internal equity.
• Manage employee leave administration, medical claims, and corporate insurance policies (WICA, Group Hospitalisation & Surgical).

3. Performance Management & Employee Development

• Drive the annual performance appraisal cycle, guiding managers on KPI setting, feedback delivery, and career progression planning.
• Identify skill gaps across teams and coordinate relevant training and upskilling initiatives (utilising SkillsFuture and government grants where applicable).

4. Employee Relations & Regulatory Compliance

• Ensure company HR policies, employee handbooks, and standard operating procedures strictly adhere to the Singapore Employment Act, Tripartite Guidelines (TAFEP), and Workplace Safety and Health (WSH) regulations.
• Serve as a trusted advisor to management and staff on employee relations, grievance handling, disciplinary matters, and conflict resolution.
• Maintain accurate and confidential employee records, HR metrics, and statutory submissions (e.g., IR8A, NS make-up pay claims, government-paid leave claims).

Requirements

• Diploma or Bachelor’s degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 3 to 5 years of progressive HR generalist experience, with at least 2 years in a supervisory or managerial capacity in Singapore.
• Strong working knowledge of the Singapore Employment Act, CPF regulations, MOM work pass portals (EP Online / WPOL), and Tripartite Standards.
• Hands-on experience with payroll software and HRIS systems, as well as proficiency in Microsoft Office / Google Workspace.
• Excellent interpersonal, communication, and negotiation skills, with the ability to handle sensitive information with discretion and integrity.
• Strong organizational and problem-solving abilities, comfortable working in a fast-paced, operational environment.