Travel Officer

Responsibilities:

Client Consultation: Meet with clients to discuss trip goals, preferences, dates, and target budgets. Itinerary Planning: Design customized day-by-day travel schedules, activities, and tours. Booking and Reservations: Secure flights, hotel rooms, car rentals, cruises, and event tickets using computerized reservation systems. Advisory Services: Guide travel documentation, such as passports, visas, and health or vaccination requirements. Problem Resolution: Handle changes, flight cancellations, delays, and emergency support during a client's trip. Sales and Targets: Promote specific travel packages and meet agency sales goals or quotas. 

Requirements:

Communication: Excellent verbal and listening skills to interact with clients and vendors. Software Proficiency: Experience using global distribution systems (GDS) or online travel booking platforms. Detail-Oriented: Strong organizational skills to track complex itineraries, invoices, and payments. Customer Service: Patience and problem-solving abilities to resolve complaints or unexpected travel roadblocks