Service Crew

Job Summary

Provide welcoming, attentive service and support smooth daily restaurant operations.

Responsibilities

• Greet guests warmly and assist with seating to ensure a positive first impression
• Explain menu items clearly to help guests make informed choices
• Accurately take and record customer orders to ensure correct meal preparation
• Serve food and beverages promptly to maintain guest satisfaction
• Communicate dietary requirements and allergy information to kitchen staff to ensure guest safety
• Process payments accurately when assigned to maintain efficient transactions
• Clear and reset tables quickly to prepare for new guests
• Replenish service supplies to maintain smooth dining operations
• Maintain cleanliness and hygiene in the dining area to meet health standards
• Respond to customer enquiries and escalate issues promptly to resolve concerns

Preferred competencies and qualifications

• Relevant service experience preferred; willingness to learn is essential
• Friendly, reliable, and able to collaborate effectively within a team
• Good communication and customer service skills to engage positively with guests
• Availability to work agreed rostered shifts, including weekends and public holidays