Program Manager
overview
The program manager plans, directs, controls and monitors the strategic business unit (SBU) and support program to ensure satisfactory completion of the program objectives. Oversees programs providing multi-disciplinary engineering analysis and support in the design, development, implementation, operation and maintenance of diverse systems. Assists in the planning, control and direction of staff and customs support personnel for one or more contracts. Directly supports the maintenance of the current base and develops and implements new business strategies.
Essential responsibilities
Manages the program to ensure fulfillment of contractual obligations including cost, quality and schedules while maintaining company profit motives
Acts as a point-of-contact for all matters relating to the assigned contract as representative between government personnel and management team
Coordinates and/or approves local operating and personnel actions, policies and procedures within the generalized framework of overall corporate guidelines
Responsible for contract administrative functions including safety, security, and labor reporting
Ensures adherence to established standards of individual performances and site discipline
Manages monetary resources in such a manner to keep the contract within budget guidelines and meet all budget objectives
Plans and procures necessary staffing to achieve work completion milestones and deliverables
Provides a high degree of customer satisfaction by quality performance and best return for their investment
Maintains liaison with customer representatives
Provides management guidance and control for the efficient utilization of human resources assignment, performance, morale and overall welfare
Performs other duties as assigned
Knowledge and skills
Excellent communication, effective leadership, interpersonal and analytical skills
Extensive knowledge of Department of Defense, United States government structure and agency procedures and policies for identifying and developing potential business opportunities
Knowledge of various computer skills desirable (e.g., Excel, Word, PowerPoint, etc.)
Additional knowledge and skills may be required by contract or assignment
Experience and education
Bachelor's degree in an associated discipline. Two years of experience in business or related field may be substituted for each of the four years of college
Master's degree or coursework in specialized management preferred
Ten years in related technical environment. Five years in a managerial role
Position may require the ability to pass and maintain a security clearance and a valid driver's license
Safe-for-Flight (SFF) certification
H-60 maintenance platform preferred
Additional experience or education may be required by contract or assignment
Work environment, physical demands, and mental demands
Position is assigned overseas where living and working conditions at assignment location could be remote and uncomfortable, with long hours, exposure to weather, dust, and hazardous or harsh conditions.
Other responsibilities
Safety - Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Quality Policy and carry out job activities in compliance with applicable Quality System documents and customer contracts. Each employee must read and understand his or her quality management and customer satisfaction responsibilities.
Procedure compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his or her job.