SALES SUPERVISOR
- Supervise and lead the sales team to achieve monthly and annual sales targets.
- Monitor daily sales activities and team performance.
- Identify new business opportunities and potential customers.
- Build and maintain good relationships with existing clients.
- Promote F&B products, catering services, banquet packages, and special promotions.
- Assist the Sales Manager in developing and implementing sales strategies.
- Handle customer enquiries, quotations, negotiations, and follow-ups.
- Support the team in securing corporate accounts and event bookings.
- Train, guide, and motivate sales executives.
- Prepare daily, weekly, and monthly sales reports.
- Monitor competitors and market trends.
- Coordinate with F&B Operations, Kitchen, Marketing, and Finance departments.
- Ensure excellent customer service and customer satisfaction.