External Relationship Manager (m/f)

Description des tâches:

Join Us

At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you'll do

As an External Relationship Manager (Maternity Cover), you'll play a key role in shaping the Vodafone Procure & Connect (VP&C) brand and strengthening our external market presence across roaming and wholesale activities, while continuing to deliver hands on marketing execution. This role combines ownership of external facing channels with day to day marketing delivery and support for strategic partner led initiatives. You'll manage VP&C's website and LinkedIn presence, oversee lead generation activity, support trade events for roaming, and coordinate the delivery of sales and communication assets through external agencies. You'll collaborate closely with Sales, Product, Operations and Vodafone's wider marketing teams to ensure consistent, high quality external engagement aligned with commercial objectives.

Your key responsibilities will include:

• Develop and manage marketing materials: You will be responsible for briefing, coordinating and managing the delivery of brand assets, including sales collateral, presentations, website content and social media materials, working with external agencies and internal stakeholders to ensure quality, accuracy and full alignment with Vodafone brand guidelines.
• Manage digital channels and lead generation: You will own the VP&C website and LinkedIn presence, managing content, agency delivery where applicable, and supporting lead generation activity through campaigns, partner initiatives and event led engagement, with performance tracking and optimisation.
• Execute campaigns: You will support the implementation of marketing plans for existing and new roaming and wholesale products, coordinating campaign execution across internal teams and external partners to drive visibility, engagement and commercial impact.
• Support trade marketing and sales events: You will coordinate trade marketing activities and provide end to end marketing support for roaming focused trade events, partner engagements and sales initiatives, working with agencies and suppliers to ensure smooth execution and effective on site and post event follow up.
• Support strategic partner led initiatives: You will coordinate marketing and communication activity linked to strategic collaborations with international operators, technology partners and ecosystem stakeholders, managing deliverables, messaging and timelines.
• Support external communications and press activity: You will coordinate and manage the development of press releases and external communications related to roaming, wholesale and partnership initiatives, working with internal stakeholders to ensure consistency, accuracy and brand alignment.
• Collaborate with stakeholders: You will work closely with Sales, Product, Operations, agencies and Vodafone's wider marketing community to align delivery of integrated marketing initiatives and ensure priorities are clearly translated into actionable briefs.
• Drive continuous improvement: You will assess, measure and refine marketing activity across digital channels, campaigns, events and partner initiatives, using insights to continuously improve effectiveness and delivery.

Who you are

• Bachelor's degree in Marketing, Business, Communications, Engineering, or a related field.
• 5+ years of experience in B2B marketing, digital marketing, product marketing, or business development.
• Experience within telecoms, technology, or fast-paced commercial environments.
• Proven track record in campaign management, social media, content creation, events, and lead generation.
• Strong understanding of digital channels, brand management, and customer-facing communications.
• Experience delivering marketing initiatives that drive customer engagement and business growth.
• Ability to manage agencies, stakeholders, and multiple projects simultaneously.
• Strong analytical skills with experience using marketing KPIs and performance insights to optimise results.
• Excellent communication, presentation, and stakeholder management skills.

Not a perfect fit?

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. Here are some of the ways we support this:

Generous Annual Leave

• 28 days of annual leave, with the option to buy an additional 5 days and the opportunity to carry over 5 days per year
• 1 additional day (Family Day) for personal milestones or special occasions
• 11 public holidays to enjoy time with family and friends
• 5 charity days per year to give back to the community

Flexible Work Arrangements

• Flexible working schedule to help you balance your professional and personal life
• 20 days to work from abroad, allowing you to combine work with travel and new experiences

Comprehensive Health and Wellness

• Lunch vouchers to support your midday meals
• Access to private AXA health insurance and a robust pension scheme to secure your health and future

Continuous Learning and Development

• Access to Vodafone University and online training resources to help you grow your skills and advance your career

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.